Winston & Strawn LLP · 2 days ago
Washington, DC - Matter Applications Specialist - SaaS
Washington, DC
Full-time
Onsite
Senior Level
$145K/yr - $189K/yr
5+ years expWinston & Strawn LLP is a leading global law firm known for its commitment to excellence and professional growth. They are seeking a Matter Applications Specialist to support and maintain various SaaS applications used by business professional teams, acting as a product expert and primary liaison to matter operations functions.
Law Practice
Responsibilities
Utilize specialized knowledge of the applications within this domain to tackle the complex challenges arising from operational issues and project work, including:
Comprehensive understanding of client matter lifecycle in a law firm, in particular matter centricity principles, fundamental ontologies and taxonomies, templates, and critical business processes supported by the applications assigned to them
Comprehensive understanding of product features and workflows, product architecture and design, database schema, front-end configuration settings and administration, security model, and customizations pertaining to the applications assigned to them
Adequate knowledge of integrations, SaaS and cloud environments, databases, identity management and authentication methods, compliance with security policies and other technical requirements necessary to support the applications assigned to them
Proactively follow product releases and roadmaps; research and evaluate new product features and competitive product alternatives as directed by team and project leadership
Lead projects and initiatives related to new technologies, solutions and features to enhance the matter operations lifecycle; proactively suggest new approaches and improvements when aligned to business objectives and needs
Manage and perform deployments, upgrades, migrations, configurations, unit testing, and troubleshooting as necessary for both project work and operational support / issue resolution, enlisting the assistance of IS resources, vendors and professional services providers as necessary
Ensure all application support processes are clearly documented and accessible from the firm’s centralized IT change management platform and that documentation is maintained current
Train other staff members as necessary and proactively communicate about application changes to the relevant teams in IS and across the firm
Provide backup support to secondary applications as necessary
Qualification
Required
Bachelor's Degree required
5 + years of supporting matter operations applications in a law firm or a legal department of professional services firm required
Experience with matter operations applications in non-U.S. geographies required
Strong technical skills required to support SaaS applications required
Preferred
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Benefits
Comprehensive healthcare benefits package
Yearly retirement contribution
Annual discretionary merit bonus
Company
Winston & Strawn LLP
Winston & Strawn LLP is an international law firm with more than 975 attorneys in key financial centers around the world.
1001-5000 employees
H1B Sponsorship
Winston & Strawn LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (8)
2022 (4)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Scot Farrell
Chief Operating Officer
Aaron O'Dell
Partner
Recent News
2024-04-06
2024-04-06
2024-04-06
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