Patient Service Representative (47864) jobs in United States
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Access Sports Medicine & Orthopaedics · 2 months ago

Patient Service Representative (47864)

positionPortsmouth, NH, USA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Access Sports Medicine & Orthopaedics is focused on providing patient-centered care. The Patient Service Representative will perform a variety of clerical services to support departmental operations with a primary focus on process improvement and patient satisfaction.

Health CareSports

Responsibilities

Is accountable for the daily administrative/clerical functions
Manages the assignments, productivity and work flow of the office staff
Responsible for front office operations; patient registration, telephone triage, filing, chart preparation, patient scheduling and other duties
Communicates effectively with leadership, physicians, co-workers, team members and customers
Greets and attends to patients in waiting area, keeping them informed and communicating regularly regarding delays/wait times
Fosters positive first impression by ensuring waiting area and work areas are tidy, organized, and safe for patients
Demonstrates proficiency in the use of computer and other office equipment
Informs leader regarding supply needs and is able to perform minor office equipment repairs and upkeep
Good interpersonal skills in establishing effective working relations with staff
Ability to effectively train new staff members
Handling & protecting patient information
Promotes internal and external customer satisfaction
Builds and promotes a culture of service excellence and continuous improvement
Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy
Perform all other duties as assigned

Qualification

Front office experiencePatient registrationTelephone triageTraining new staffInterpersonal skills

Required

High School graduate or equivalent

Preferred

Front office experience in a medical office

Company

Access Sports Medicine & Orthopaedics

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Access Sports Medicine & Orthopaedics is a medical practice company.
dateFounded in 1976
location
Dover, New Hampshire, USA
people-size51-200 employees
web-link
https://www.accesssportsmed.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Pam B.
Administrator/CEO
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Recent News

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2025-09-05
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