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Kite Pharma · 2 days ago

Sr Cell Therapy Account Manager - New England (VT, NH, Albany, NY

United States

Full-time

Remote

Senior Level

$178K/yr - $230K/yr

6+ years exp

Kite Pharma is dedicated to curing cancer, focusing on innovative CAR T-cell therapies. The Senior Cellular Therapy Account Manager will be responsible for building relationships with academic hospitals and physicians to ensure the successful introduction and use of Kite's products, primarily through demand generation and account engagement strategies.

BiotechnologyHealth CareMedicalOncologyTherapeutics

Comp. & Benefits

Responsibilities

Demand Generation: Demand generation is the primary responsibility of this role by engaging with healthcare providers (including internal treating physicians, internal referring physicians, and key community physicians) on the benefits of Kite CAR T as a treatment path versus other treatment options for appropriate patients

Drive day to day demand generation activities including providing consistent coverage, meeting frequency target, and achieving overall sales goals

Responsible for identifying and mapping out patient referral pathways within the hematology networks in the assigned territory and facilitating patient access to treatment within the ATC and/or referral network

Articulate target patient profile and provide product education to drive demand for Kite CAR T therapies to physicians within the ATC and surrounding network(s). Differentiate Yescarta/Tecartus versus alternative options through approved messaging

Develop, maintain, and monitor sales progress and action plans by leveraging available tools, as well as making adjustments as needed, to achieve sales targets and related KPIs in assigned territory

Educate and ensure ATC comfort with CAR T process to avoid barriers in utilization

Provide clinical instruction to clinical staff (e.g., AE Management Guide, Product Insert [PI])

Help Key Account Director educate customers at treatment center on CAR T access / reimbursement protocols across insurance types as needed

Record field activities in CRM

Support promotional activities such as peer-to-peer speaker programs, represent company and brand at professional scientific events, and promote company products as well as invite customers to speaker programs, peer-to-peer discussions, and other relevant unbranded and branded events

Account Engagement: Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account

Build and develop professional relationships within targeted academic hospitals to ensure the successful introduction and use of Kite products

Collaborate and help prioritize Key Account Director efforts supporting ATC demand enablement. This can include creating and executing account plans, and commercial strategy within the territory to help grow class and brand share. Ensure the Account Plans align to local strategic pillars and key priorities for Cell Therapy as well as accounts for the local dynamics of the territory

Facilitate and provide timely feedback to appropriate teams and management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities

Collaborate and develop effective relationships with the ATC’s HQ, Medical teams, treaters, referrers, and key decision makers / influencers

Gather and share customer insights, providing timely follow-up on commitments and requests

Assist in the identification and resolution of issues and opportunities

Manage ongoing compliance-related activities at the ATC (e.g., REMS Program, periodic audits) once the ATC is operational and work with the ATC Onboarding Director for site authorization

Patient access and reimbursement support: Identify and map patient referral pathways within the hematology networks in your territory and facilitate patient access to treatment

Provide support as needed to the Kite Konnect Case Managers who will lead individual patient case management and process support. Examples include: Educate on patient registration process (Kite Konnect) and any other administrative steps required for registration

Build awareness of patient and caregiver travel and lodging support

Support office staff with specific reimbursement patient case resolution

Qualification

Cell therapy knowledgeAccount managementOncology market understandingSales experiencePatient access supportAnalytical skillsInterpersonal skillsCollaborationProblem solvingCommunication skills

Required

Doctorate and 2+ years of relevant experience OR

Master's and 6+ years of relevant experience OR

Bachelor's and 8+ years of relevant experience

Preferred

Proven track record of high performance

Demonstrates initiative taken and has a willingness to work hands-on and with a sense of urgency, in a fast-paced, entrepreneurial environment

Has a passion for commercializing breakthrough medicines, a strong competitive and commercial mindset, robust scientific acumen and a patient centric approach

Possesses a long term, strategic understanding of the oncology market, ideally in cell therapy

Strong business acumen and ability to evaluate and apply data to inform decision making

Experience with managing large accounts including strategic planning, problem solving and execution

Launch experience within academic hospitals preferred

Prior experience in a hematology or oncology specialist therapy area is preferred, however not mandatory

Strong interpersonal skills with the ability to lead and build working relationships internally and externally. Must be able to develop strong relationships with key opinion leaders

Proven expertise in building interpersonal relationships, along with strong influencing and negotiating skills

Proven experience in account planning and cross-functional account management approach

Self-motivated and able to work with a general level of autonomy and independence

Familiar with industry trends and remain current with competitors' resources and practices

Demonstrates solid analytical skills, be able to identify and understand moderate to complex issues and problems and interpret information in a manner that provides appropriate recommendations

Able to efficiently work in cross-functional teams

Possesses a graduate or master's degree and relevant sales experience within the pharmaceutical or healthcare industry

Requires some overnight travel – 25%