HelloFresh · 5 hours ago
Manager, Business Operations, Factor New Channels
New York, NY, United States
Full-time
Hybrid
Mid, Senior Level
$122K/yr - $137K/yr
3+ years expHelloFresh is a company focused on expanding into emerging distribution channels beyond their core DTC business. They are seeking a Manager of Business Operations to build operational solutions that facilitate growth and efficiency across various teams including GTM, Operations, and Finance.
B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service
Responsibilities
Act as the operational problem-solver for the New Channels team, conducting deep-dives into our current workflows across GTM, Ops, and Finance to identify and map out bottlenecks and inefficiencies
Own the full process improvement lifecycle by designing, building, and managing automated solutions and custom tooling for key GTM and sales operations workflows (e.g., invoicing, lead routing, reporting), leveraging data from systems like HubSpot and Shopify
Leverage AI tools to solve practical business problems, such as synthesizing unstructured data from customer feedback or Slack channels into actionable business intelligence
Build and maintain the critical dashboards and reports that track our KPIs, and provide stakeholders with clear, actionable insights derived from your analysis
Lead cross-functional projects to drive these operational changes, managing stakeholders and timelines to ensure your solutions are adopted and effective
Qualification
Required
At least 3-5+ years of experience in a high-growth environment, such as business operations, strategy, consulting, or data analytics
Strong analytical and problem-solving skills, with a track record of identifying and eliminating bottlenecks
Demonstrated fluency in building automated workflows and proactively using AI tools to solve practical business problems
Proficiency with data query languages (e.g., SQL) and data visualization tools
Experience with GTM systems (e.g., HubSpot, Shopify) or no-code automation platforms is a significant plus
Exposure to CPG or Retail is a plus
Benefits
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
Company
HelloFresh
HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week.
10001+ employees
H1B Sponsorship
HelloFresh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (27)
2023 (16)
2022 (25)
2021 (15)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$367.46MKey Investors
Baillie GiffordRocket InternetInsight Partners
2017-11-02IPO
2016-12-20Series G· $88.32M
2015-09-17Series F· $85.64M
Leadership Team
Dominik Richter
CEO and Founder
Sebastien Tron
Vice President, Growth Opportunities
Recent News
MarketScreener
2025-12-24
2025-12-17
2025-12-14
Company data provided by crunchbase