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NEOGOV · 1 month ago

Qualification Specialist

Bangor, ME

Full-time

Onsite

New Grad, Entry Level

$17.68/hr - $18/hr

NEOGOV is seeking a Qualification Specialist who plays a critical role in identifying, qualifying, and nurturing prospective students through the admissions process. The role involves engaging students through outreach methods and meeting specific enrollment goals, making a direct impact on enrollment outcomes.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Proactively contact new inquiries through multi-channel outreach (phone, email, text) following a structured communication plan

Qualify prospective students by gathering relevant information and assessing readiness to apply

Assist applicants in overcoming common barriers to application completion through strategic support and encouragement

Provide consistent follow-up and support to encourage application completion

Maintain detailed records of interactions and outcomes within the CRM system

Collaborate closely with admissions counselors to ensure seamless handoffs and support applicant movement through the enrollment pipeline

Meet or exceed individual outreach and enrollment conversion goals

Serve as an ambassador of the institution’s brand and mission during all outreach activities

Maintain a professional, positive, and team-focused approach to the position

Maintain confidentiality of records and information (FERPA Compliance)

Maintain accurate student records

Maintain knowledge of all University policies and procedures, grounds and facilities, registration process, and all services provided at Husson University

Ability to work evenings and weekends

Other duties as assigned

Qualification

Admissions experienceCustomer engagementCRM system proficiencyCommunication skillsProfessional demeanorGoal-driven environmentTeam collaborationInterpersonal skills