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KI · 1 month ago

Director, Inside Sales

Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America

Full-time

Onsite

Director/Executive

10+ years exp

KI is a company that has been committed to understanding and serving its customers in the furniture industry since 1941. They are seeking a Director of Inside Sales who will build and lead the Inside Sales organization to drive revenue growth, optimize sales processes, and enhance customer satisfaction across North America.

EducationGovernmentHealth CareManufacturing

H1B Sponsor Likely

Responsibilities

Develop and own the Inside Sales strategy, roadmap, and annual operating plan aligned with corporate and regional objectives

Continuously refine methodologies, tools, and workflows to improve lead generation, qualification, and conversion

Stay ahead of emerging technologies (CRM, sales enablement, AI) to enhance efficiency and productivity

Recruit, hire, and retain a high performing Inside Sales team

Develop strategic partnerships with universities through speaking engagements, networking events, and career fairs to enhance brand visibility and attract top talent

Mentor and develop managers and team members to elevate performance and consultative selling skills

Champion CRM excellence (Salesforce) for adoption, data integrity, and forecasting accuracy

Implement automation, AI-driven insights, and enablement tools to optimize productivity and conversion rates

Drive upsell, cross-sell, and retention strategies to increase share of wallet and customer loyalty

Oversee lead qualification and disciplined handoff to Field Sales

Maintain deep product expertise and competitive knowledge to position offerings effectively

Build strong relationships with dealers, specifiers, and repeat customers to drive retention and uncover new opportunities

Define and track KPIs (lead volume, conversion rates, pipeline velocity, win rates, revenue influence)

Prepare executive reports summarizing performance, insights, and improvement plans

Own lead lifecycle governance, pipeline hygiene, and marketing attribution validation

Qualification

B2B sales experienceInside sales leadershipCRM systems (Salesforce)Commercial furniture experienceSales engagement toolsPerformance management skillsCoaching skillsAnalytical skillsTeam leadershipRelationship building

Required

Bachelor's degree in Sales, Marketing, or related field, MBA or advanced degree desired

10+ years of B2B sales experience, including 5+ years in inside sales leadership roles

Proven ability to manage large, quota-driven teams in high-velocity environments; strong coaching and performance management skills

Advanced knowledge of CRM systems (Salesforce), sales engagement tools, and business intelligence platforms; comfort with analytics, forecasting, and performance metrics

Skilled at implementing new technologies, including automation and AI-driven solutions; ability to thrive in dynamic, evolving markets

Preferred

Experience in commercial furniture, architectural/interior products, or related A&D/contract markets preferred

Benefits

Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.

Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being.

A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.

Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.

Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.

Onsite Cafe: Enjoy a full breakfast and lunch menu right at work.

Employee Product Discounts: Special pricing on company products.

Educational Reimbursement Program: Support for degree programs and certifications.

Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP) and more.

Company

KI

KI is a manufacturer of furniture and movable wall system solutions for education, healthcare, government and corporate markets.

Founded in 1941

Green Bay, Wisconsin, USA

1001-5000 employees

http://www.ki.com

H1B Sponsorship

KI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)