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USAJOBS · 1 month ago

Library Assistant - Hickam Library

Honolulu, Hawaii, USA

Full-time

Onsite

New Grad, Entry Level

$17.25/hr - $24/hr

USAJOBS is seeking a Library Assistant for the Hickam Library at Joint Base Pearl Harbor Hickam. The role involves providing front desk, program, and customer service support in Navy MWR main libraries, branch libraries, and resource centers.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Welcomes patrons into the program area/library and ensures that patrons are authorized to use library equipment and facilities

Registers library users so that these patrons may borrow library materials

Circulates library materials to patrons (checking library materials in and out) by using HQ approved Integrated Library Systems (ILS) software

Removes items from the book drop daily and clears these items from patron accounts

Reports high circulation items which are in poor condition or missing to supervisor

Compiles weekly overdue reports and calls patrons regarding overdue items from report findings to request that materials be returned

Reports overdue materials issues to supervisor for resolution

Completes weekly, monthly and quarterly program and collection usage reports

Assists with processing interlibrary loan requests

Re-shelves new and returned library materials

Responds to routine and non-technical requests for information and questions to access, identify and/or locate virtual and physical library materials

Assists with collection weeding projects

Assists with patron computer usage and troubleshoots minor hardware and software issues

Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices

Maintains a knowledge of current and upcoming library programs so that the incumbent may recommend these programs to patrons

Maintains a knowledge of other MWR programs so that the incumbent may recommend these programs to library patrons

Maintains library book displays

Ensures that library print marketing materials are current and well-stocked in targeted areas on base (fitness, galleys, medical support offices, and NEX are examples)

Maintains knowledge of other program's programs' point of service for library program in a collocated areas, ensuring patrons receive assistance from all MWR front desk team members

Sorts mail and checks magazines and newspapers as necessary

Informs leadership and library teammates when supplies are getting low and need reordering

Ensures cleanliness of the library building or designated space through general housekeeping such as dusting and vacuuming

Completes required military and library training on time

Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts

Assists library programmers with program preparations to include craft and decoration preparations

Assists library programmers with program execution to include set-up, tear-down, and presentation support

Assists program marketing by participating in library outreach activities. This may include taking the lead in presenting library program information to different commands and at installation community functions

Researches current library program trends and recommends popular library programs to library leadership

Qualification

Library operations knowledgeCustomer service skillsTechnology proficiencyMicrosoft OfficePublic speakingReading comprehensionBasic mathTypingTeamworkWritten communication

Required

Must possess an SF-50 that reflects an active status as a current CNIC NAF Library Employee at Joint Base Pearl Harbor Hickam

Knowledge of basic service operations for libraries

Knowledge of Navy MWR Library's mission

Knowledge of other MWR programs and their purpose

Knowledge of front desk library operations that include library circulations

Knowledge of technology devices and software applications

Skill in providing excellent customer service

Skill in the use of technology devices and software applications to include Microsoft Office applications

Skill in typing

Skill in reading comprehension and basic math

Skill in public speaking

Ability to work independently and as part of a team

Ability to communicate both orally and in writing

Must pass all applicable records and background check

Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment

Must have the ability to lift, pull, push and carry 45 pounds and occasionally required to move heavier items

Must satisfactorily complete all childcare background check requirements in accordance with DoDI 1402.05, to include Navy Installation Records Checks (IRCs) and a Child Care Tier 1 investigation processed through DCSA

Must possess and maintain a valid and active U.S. driver's license to drive a government vehicle in the performance of duties

Must be a current Commander Navy Region Hawaii N922 Hickam Library Employee at Joint Base Pearl Harbor Hickam

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.