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GM Financial · 1 week ago

Senior Technical Principal - AI Implementation

Fort Worth, TX

Full-time

Onsite

Senior Level, Lead/Staff

12+ years exp

GM Financial is committed to AI-powered transformation and digital innovation. The Senior Technical Principal will lead AI initiatives that align with strategic objectives, collaborating with various teams to implement high-impact AI solutions and promote process optimization across the enterprise.

Finance

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Lead the execution of GMF’s AI product strategy, aligning with enterprise priorities and delivering AI-powered solutions across servicing, originations, collections, and other GMF businesses across the organization

Drive the deployment of Generative and Agentic AI capabilities, including autonomous agents, multi-agent orchestration , and other Agentic technologies

Coordinate with the AI Strategy & Development Team to operationalize approved solution

Translate advanced AI capabilities into intuitive workflows that enhance decision-making and customer experience

Deep understanding of IT architectural patterns and enterprise systems in order to understand technological limitations and potential pitfalls

Partner with Data Science, Digital/CX, IT, Compliance, and Cybersecurity teams to deliver scalable, secure, and high-impact solutions

Ensure alignment with GMF’s enterprise architecture and governance frameworks

Ensure all AI solutions comply with GMF’s Acceptable Use Policy, privacy standards, and regulatory requirements

Collaborate with Legal, Cyber, and Privacy teams to define guardrails and monitor AI performance

Capture success metrics as defined by the AI Implementation Team and monitor product performance through dashboards, A/B testing, and executive reporting

Coordinate with analytics teams for real-time feedback loops

Experience with leading cross-functional and/or global initiatives from start to finish

Hands-on experience with Generative AI platforms (e.g., OpenAI, Claude, LLaMA) and working knowledge of Agentic AI frameworks (e.g., LangChain, AutoGPT, MCP)

In-depth understanding of company values, mission, vision and strategic direction

Understanding of IT architectural patterns, system integration, and enterprise technology stacks

Familiarity with RESTful APIs, microservices, and best practices for secure and scalable API design

Awareness of data flow, security, and compliance considerations in system implementations

Advanced relationship management skills and ability to influence others to achieve results by working across the business unit, being open to ideas and actively engaging and influencing others

Proven ability to build and launch products in partnership with technical (Data Science, IT) and non-technical (Compliance, Legal, CX) stakeholders

Strong analytical thinking, communication, and stakeholder management

Ability to synthesize feedback from technical teams, executive sponsors, and third-parties as needed

Ability to maintain and grow strong working relationships and build trust with peers, cross-functional partners and related professional organizations

Demonstrated ability to make smart decisions with a strong sense of urgency to accelerate continuous progression

Comfortable operating in fast-paced, ambiguous, and collaborative environments. Experience managing concurrent initiatives and agile workstreams is a plus

Qualification

Generative AIAgentic AIAI product strategyIT architectural patternsData Science collaborationRESTful APIsStakeholder managementAnalytical thinkingRelationship managementCommunication skills

Required

Master's degree in relevant field of study or additional years of relevant experience

12+ years in AI/ML experience

5-7 years leading through mentorship in related field

5-7 years driving thought leadership and innovation across products

Lead the execution of GMF's AI product strategy, aligning with enterprise priorities and delivering AI-powered solutions across servicing, originations, collections, and other GMF businesses across the organization

Drive the deployment of Generative and Agentic AI capabilities, including autonomous agents, multi-agent orchestration, and other Agentic technologies

Coordinate with the AI Strategy & Development Team to operationalize approved solution

Translate advanced AI capabilities into intuitive workflows that enhance decision-making and customer experience

Deep understanding of IT architectural patterns and enterprise systems in order to understand technological limitations and potential pitfalls

Partner with Data Science, Digital/CX, IT, Compliance, and Cybersecurity teams to deliver scalable, secure, and high-impact solutions

Ensure alignment with GMF's enterprise architecture and governance frameworks

Ensure all AI solutions comply with GMF's Acceptable Use Policy, privacy standards, and regulatory requirements