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Woven Health Collective · 1 day ago

Account Director I

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Woven Health Collective is a healthcare marketing, strategy, and science communications company dedicated to revolutionizing healthcare through innovative solutions. The Account Director I is responsible for developing and maintaining key client accounts, driving strategic account growth, and ensuring service delivery meets the highest standards.

Health CarePharmaceutical

Responsibilities

Develop and manage long-term, favorable relationships with clients and partners across a diverse portfolio

Gather, analyze, and report on client and partner information to inform strategic decisions and recommendations

Craft customized strategies and recommendations based on both internal capabilities and external market factors

Design and implement actionable account plans that fulfill client needs, maximize account performance, and drive measurable growth

Maintain ongoing communication with clients at all stages, ensuring full transparency, satisfaction, and the opportunity to identify emerging needs

Provide leadership, coaching, and mentorship to junior team members; act as a lead or first-level supervisor as needed, supporting both professional development and team cohesion

Address complex issues and problems independently; escalate only the most critical matters to senior leadership

Monitor and report on budgets, timelines, and KPIs relevant to client accounts and internal success metrics

Collaborate regularly with senior client stakeholders, creative teams, and internal project managers to ensure seamless, coordinated delivery

Maintain comprehensive subject matter expertise on industry trends, products, and competitor activity

Qualification

Account managementClient strategyLeadership skillsStrategic thinkingCommunication skillsCoaching skillsCustomer orientationInterpersonal skills

Required

Bachelor's degree in business, marketing, communications, or a closely related field

Typically requires 4 to 6 years of progressive experience in account management, sales, or agency/client relations, including leadership responsibilities

Comprehensive working knowledge of account management practices, client strategy, and industry dynamics

Strong customer and client orientation

Excellent interpersonal, coaching, and leadership skills

Originality and strategic thinking in developing client solutions

Advanced oral and written communication skills

Ability to assess complex business needs and design actionable solutions