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Sun Communities & Sun Outdoors · 1 day ago

Community Manager

Reno, NV

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sun Communities & Sun Outdoors is seeking a Community Manager to oversee the overall operation and financial performance of the community. The role involves managing resident relations, property maintenance, budgeting, and ensuring compliance with housing laws to create a positive living environment.

Real Estate

Responsibilities

Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes (Essential)

Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts (Essential)

Handles delinquencies & approves eviction proceedings while adhering to Sun's policies (Essential)

Monitors, codes, and approves all invoices for operating expenses & sales related costs (Essential)

Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines (Essential)

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures

Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests

Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations

Reviews and approves/denies residency applications

Initiates lease renewals and rent increase letters, ensuring timely distribution

Consults with RVP to determine the best course of action in the event a situation does not have an established guideline

Inspects and recommends purchase and renovation of used/repossessed homes

Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins

Handles emergencies that arise onsite, ensuring adherence to standard procedures

Ensures compliance of safety policies; completes incident reports in a timely manner

Ensures that community appearance is maintained to Sun's curb appeal standards

Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs

Reports deficiencies that would adversely affect the operation of the community

Reviews and compiles property accounting reports for the Accounting team

All other duties as assigned

Qualification

Property management experienceSalesLeasing experienceFair housing lawsNetSuite proficiencyBasic accounting principlesComputer proficiencyLeadership abilitiesOrganizational skillsVerbal communicationWritten communicationNegotiation skills

Required

High School Diploma or GED

2 years in property management experience, including 2 years of supervisory experience

6 months in prior sales and leasing experience

General knowledge of maintenance

Demonstrated leadership abilities

Strong organizational skills

Excellent verbal and written communication skills

Solid negotiation skills

Ability to thrive in a fast-paced environment

Working knowledge of basic accounting principles

Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law

Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet

Flexibility to respond to community needs during non-business hours

Ability to live on-site within the community (housing provided)

Must have a valid driver's license

Preferred

Bachelor's Degree in Real Estate, Hospitality, or Business

6 months in previous experience using NetSuite

Benefits

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education