Gametime · 3 days ago
Tech Lead / Manager, Machine Learning
United States
Full-time
Remote
Senior Level, Lead/Staff
$254K/yr - $299K/yr
8+ years expGametime is a company focused on uniting the world through shared live experiences. They are seeking a hands-on Tech Lead / Manager to lead a team of engineers on their Operations Automation Platform, focusing on building AI-powered automation and streamlining operational effectiveness.
E-CommerceEventsMedia and EntertainmentMobile AppsTicketing
Responsibilities
Provide technical leadership for the Operations Automation Platform team, shaping architectural direction and driving delivery of automation-focused backend systems
Guide the technical/product roadmap in collaboration with Engineering, Product and Ops stakeholders, identifying high-leverage opportunities for internal efficiency
Design, prototype, and lead the implementation of systems and tools that automate manual workflows, especially those that can benefit from AI or agentic solutions
Actively contribute to backend development where needed, especially in early stages of projects or to unblock team members
Lead technical design discussions, code reviews, and drive adoption of best practices for reliability, observability, and maintainability
Mentor engineers on the team, elevate technical quality, and contribute to performance reviews via feedback and coaching
Evangelize new technologies — including AI/LLMs — that can improve the velocity, intelligence, or stability of our internal systems
Collaborate cross-functionally with multiple Ops teams to deeply understand their workflows and pain points, and drive engineering-led solutions
Maintain a healthy balance between speed and long-term quality, knowing when to ship scrappy MVPs and when to invest in robust infrastructure
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field
8+ years in software engineering, preferably with backend systems
Hands-on experience building backend systems using Golang or other backend languages (e.g., Python, Java, Ruby, etc)
Understanding of distributed systems principles, REST APIs, and backend application architecture
Ability to work with internal and third-party APIs reliably and securely
Exposure to AWS, GCP, or other cloud platforms
Experience with relational databases (e.g. PostgreSQL, MySQL) and/or NoSQL technologies (e.g. MongoDB, DynamoDB)
Strong product sensibility and communication skills; comfortable engaging with non-technical stakeholders and driving alignment
Preferred
Experience with automation, internal tooling, or operations-facing systems
Hands-on experience with AI-enhanced systems or agentic architectures
Experience working with operations tools such as Kustomer, AWS Connect, Zendesk etc
Benefits
Flexible PTO
Competitive salary & equity package
Monthly Gametime credits for any event ($1,200/yr)
Medical, dental, & vision insurance
Life insurance and disability benefits
Diverse Family-forming benefits through Carrot Fertility
401k, HSA, pre-tax savings programs
Company off-sites and meet-ups
Wellness programs
Tenure recognition
Company
Gametime
Gametime sells last-minute tickets to the most popular events in sports, music, and theater.
201-500 employees
H1B Sponsorship
Gametime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$71.6MKey Investors
Nimble PartnersEvolution MediaAccel
2022-05-26Series C· $30M
2017-09-13Series Unknown· $8.2M
2016-09-21Series B· $20M
Leadership Team
Brad Griffith
Founder and Chief Executive Officer
Recent News
2025-12-10
2025-10-20
Company data provided by crunchbase