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BIOCODEX · 4 hours ago

Key Account Manager (Great Lakes Region)

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$175K/yr - $190K/yr

5+ years exp

Biocodex is a French family-owned pharmaceutical company focused on healthcare, particularly in microbiota, orphan diseases, and women's health. They are seeking a Key Account Manager for the Great Lakes Region to act as the primary customer interface, executing sales and marketing strategies while improving customer and patient experiences.

ManufacturingPharmaceutical

Responsibilities

Deliver sales and related objectives (KPIs) against territory targets and contribute to individual, team and national goals

Develop relationships with KEE’s (Key External Experts) and stakeholders by being an expert in the product and relevant disease area, as well as local health systems processes and procedures

Build strategic relationships and networks that grow advocacy within accounts and creates opportunities to educate healthcare providers to effectively identify, diagnose, and treat patients

Remove local reimbursement access barriers by identifying access challenges and providing education on the programs and services provided by our Specialty Pharmacy and the Biocodex Patient Access Program and Team

Develop, implement and execute a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the leadership team

Act decisively and responsively by prioritizing budget allocation to meet territory objectives

Meet agreed performance metrics, reporting against these on a regular basis

Prioritize customers and opportunities to maximize impact, leveraging all available data sets and stakeholder input to inform effective decision making

Responsible for collecting ecosystem insights and trends

Successfully seek out and qualify leads within assigned accounts and work with management on identification of potential accounts

Partner with other departments and patient advocacy groups to support education and disease state awareness in the local communities

Strong understanding of the local managed care environment and reimbursement process

Execute commercial programs across account and customer segments, and present approved materials to deliver value-added messaging in a compelling and compliant manner

Develop and implement business plans and manage delegated budget in alignment with sales manager

Profiling (and regular updating) of key customers and accounts into currently available CRM system

Effectively implements Customer Action Plans and marketing initiatives to achieve sales goals

Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures

Willingness and ability to assist with ad hoc business projects as defined and directed by the management team

Willingness and natural ability to develop then share best practices, both across US and potentially across countries, to continually enhance company performance

Mapping key stakeholders involved in the management of patients affected by a rare epilepsy syndrome

Identifying and overcome challenges or obstacles that limit the access to Biocodex products, or limits product or disease state education which may prevent patients from benefiting from the best possible care, within the region

Proposing solutions to support improvements in account access, product access, product messaging and marketing ideas, disease state educational materials, industry trend awareness, local advocacy group opportunities, etc., and identify the relevant stakeholders to collaborate with in the development and implementation of approved solutions

Establishing strong relationships with key thought leaders and customers and demonstrate ability to recognize and devote the necessary time and resources needed to engage with HCP’s

Qualification

Pharmaceutical experienceNeurology knowledgeKey External Experts engagementComplex health systemsCross-functional collaborationSales performanceCustomer relationship managementBusiness analyticsTeam collaboration