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Retirement Clearinghouse · 1 month ago

IT Infrastructure Operations Manager

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$148K/yr - $158K/yr

Retirement Clearinghouse is a recognized top workplace dedicated to helping Americans preserve their retirement savings through innovative technology. They are seeking an experienced IT Infrastructure Operations Manager to lead a skilled team and ensure operational excellence and security across their IT infrastructure.

Financial ServicesFinTechInsuranceRetirement

Responsibilities

Manage day-to-day IT infrastructure operations including servers, networks, cloud infrastructure, and enterprise systems

Maintain system availability and performance standards through proactive monitoring and capacity planning

Serve as a hands-on technical leader, assisting with troubleshooting complex infrastructure, network, and cloud issues

Track progress, manage risks, and report status updates to senior leadership

Evaluate and recommend new tools, technologies, and automation to improve efficiency and reduce operational risk

Qualification

IT infrastructure managementCloud infrastructureNetwork managementSystem performance monitoringTeam leadershipTroubleshooting skillsRisk managementProject managementCollaboration skills

Required

Experience in managing day-to-day IT infrastructure operations including servers, networks, cloud infrastructure, and enterprise systems

Ability to maintain system availability and performance standards through proactive monitoring and capacity planning

Hands-on technical leadership skills, assisting with troubleshooting complex infrastructure, network, and cloud issues

Experience in tracking progress, managing risks, and reporting status updates to senior leadership

Ability to evaluate and recommend new tools, technologies, and automation to improve efficiency and reduce operational risk

Strong technical depth combined with proven management skills

Experience in guiding projects and mentoring team members

Ability to collaborate across departments

Benefits

A culture that fosters a positive work life balance.

Hybrid work opportunities.

Competitive hourly rate with Bonus potential.

23 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire)

Paid holidays

Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment

401k eligibility and 100% vesting with employer matching on day 1 of employment.

Professional Growth and Career Advancement Opportunities