Trinity Health · 5 days ago
Switchboard Operator- Full time Evenings
Silver Spring, MD
Full-time
Onsite
Entry Level
$17.65/hr - $21.63/hr
1+ years expTrinity Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year. They are seeking a Switchboard Operator to facilitate communications between hospital personnel and the community, operate telecommunications equipment, and respond to emergency codes.
DeliveryHealth Care
Responsibilities
Facilitates and coordinates voice communications between hospital personnel, the outside community, police, fire and rescue agencies, and the medical community
Operates and maintains all centralized telecommunications equipment to include: 1) telephone equipment, 2) paging equipment, 3) alarm equipment, 4) TDD equipment
Acts as information liaison for hospital schedules and procedures, events and activities, and patient information
Responds and triages in-house emergency codes and hospital emergency alarms
Responds and triages Home Care and Hospice for after-hour patient contacts
May act as shift supervisor in the absence of the Supervisor, Telecommunications Center
Supports the Mission of Trinity Health and Holy Cross Hospital
Qualification
Required
Experience with Windows 2000 and basic computer knowledge
Must possess strong customer service skills
Must possess excellent interpersonal and strong verbal communications
Must be tactful, self-controlled, and poised at all times
Must be reliable
Requires visual acuity sufficient to read computer screens on a continuous basis
Requires manual dexterity sufficient for daily use of a PC and fax, to lock/unlock-controlled areas/panels, and to complete written documentation
Must be able to be ambulatory, able to climb stairs and carry and move light office equipment
In emergencies, departmental or hospital, must be available 24 hours if required
Must be detail oriented
Preferred
Minimum of 1 years' experience in a service provider environment preferred
Preferred to be able to speak Spanish fluently
Benefits
Medical
Dental & Vision
PTO
Free Parking
Metro Access
Tuition Reimbursement
403(b)
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
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