Proterial Cable America- High Performance Medical Solutions Division · 2 months ago
Account Manager - Location: Minneapolis/St. Paul
Ashaway, Rhode Island, Ashaway, RI, US
Full-time
Onsite
Mid Level
3+ years expProterial Cable America is a company focused on high performance medical solutions. The Account Manager will work with OEM partners and subcontractors to grow the HPMS business through consultative sales efforts, ensuring customer satisfaction and maintaining strong relationships with existing customers.
Medical Equipment Manufacturing
Responsibilities
Conduct full cycle consultative sales including prospecting, scheduling visits and attending meetings through successful production shipments
Strengthen relationships with existing customers with a focus on performance catheter tubing opportunities. In addition, identify more opportunities to provide secondary operations and value-added services to those customers
Visit target customers and attend trade shows, regional and national industry specific conventions, symposia, conferences and other events as necessary
Coordinate with internal team members, such as R&D, on customer interactions and meetings
Ensure customer satisfaction through ongoing communication and superior relationship management
Maintain communication with existing and previous customers, alerting them of new manufacturing capabilities, services, and enhancements that may be of interest
Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
Identify and communicate gaps in product offering to engineering with the goal of developing a product solution
Provide strategic forecasting for customer accounts
Develop, forecast, and execute upon monthly, quarterly, and annual sales production, growth and profit goals
Review quarterly achievements, goals and strategy with VP of Sales & Marketing
Resolve customer challenges or disputes when escalation is necessary
Look for, record and report trends, challenges and issues within the region
Qualification
Required
3+ years of medical sales/business development management experience
Bachelor's degree or relevant experience required
Skilled in negotiating and selling techniques with demonstrated accountability in executing sales plans
Knowledge of medical industry, regulations, market trends and competition
Experience managing complex global accounts
Demonstrated experience identifying, maximizing & sustaining relationships with key decision makers
Demonstrated experience creating opportunities within strategic accounts
Technical background and/or demonstrated ability to acquire technical knowledge to effectively articulate features and benefits of offered services for non-technical customers
Ability to rapidly absorb products and services suite to successfully articulate a solutions-based value proposition
Strong verbal and written communication skills; polished presentation skills
Proficiency in using MS Office, Internet, and e-mail
Preferred
Proficiency with CRM software
Experience using an ERP system strongly preferred
Company
Proterial Cable America- High Performance Medical Solutions Division
Proterial HPMS specializes in the manufacturing of medical devices and medical extrusion for a variety of markets including endoscopic, ultrasound, cardiovascular access, surgical robotic, and more.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase