The Fedcap Group · 2 days ago
Assistant Director
Brooklyn, NY
Full-time
Onsite
Mid, Senior Level
$65K/yr - $72K/yr
2+ years expThe Fedcap Group is dedicated to improving the economic and social well-being of the impoverished and disadvantaged. The Assistant Director supports the Program Director in overseeing day-to-day operations, supervising staff, and ensuring high-quality service delivery across the Jobs Plus program.
CharityHealth CareMental HealthNon Profit
Responsibilities
Ensure ≥ 90% of program activities are delivered in alignment with contractual goals and Fedcap standards
Maintain and update program policies, procedures, and training materials with 100% staff compliance
Act as liaison to ensure ≥ 95% accuracy in data exchange between HRA and FedcapCARES systems
Support curriculum development and implementation for new initiatives with ≥ 90% staff adoption rate
Provide bi-weekly or monthly supervision to Career Development Specialists, Education Specialist, Employment Specialist, and Community Coaches
Ensure ≥ 90% of staff receive performance feedback and professional development support quarterly
Lead outreach strategy and manage Community Coaches to achieve ≥ 90% of monthly engagement targets
Facilitate onboarding and training for new hires with ≥ 95% completion rate within first 30 days
Support Program Director with monitoring program budget to ensure ≤ 5% variance from planned revenue and expense targets
Oversee data reporting and ensure ≥ 95% of required metrics are submitted on time and accurately
Support audit preparation and ensure ≤ 10% error rate in internal compliance reviews
Analyze program performance bi-weekly and co-develop action plans with Program Director to address gaps
Participate in monthly case reviews with team to assess service quality and member progress
Identify and report operational issues and contribute to process improvement initiatives
Qualification
Required
Bachelor's degree or higher in Social Work, Psychology, Public Administration, or related field
Minimum of 2 years supervisory experience or 3 years in case management or program coordination
Preferred
Experience in budget management and program operations
Experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty
Company
The Fedcap Group
The Fedcap Group is Committed to Creating Opportunities and Improving the Lives of People with Barriers to Social and Economic Well-Being.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tania Lopez
Operations Manager
Recent News
2025-12-16
2024-12-10
Business Wire
2023-12-15
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