Operations Manager jobs in United States
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SERVPRO Team Wilson ยท 3 weeks ago

Operations Manager

positionHouston, TX
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This key leadership role involves driving profit, building a strong culture, and ensuring excellent service delivery.

Consumer Services
Hiring Manager
McClain Cauthen
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Responsibilities

Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations
Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money)
Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency
Split your focus 80/20 between tactical execution and strategic growth
Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.)

Qualification

Mitigation/Restoration experienceLeadership experienceService-based industry experienceBilingual (English/Spanish)Servant leadership attitude

Required

3+ years of progressive leadership or management experience
Mitigation/Restoration experience is CRITICAL
Proven track record in a service-based industry (e.g., HVAC, Pest Control)
Driven to build culture, increase profitability, and invest in people
Possesses a servant leadership attitude with a commitment to organizational values

Preferred

Bilingual fluency in English/Spanish

Company

SERVPRO Team Wilson

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We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
dateFounded in 1984
location
Pelham, AL, US
people-size201-500 employees

Funding

Current Stage
Growth Stage
Company data provided by crunchbase