Senior Solutions Consultant jobs in United States
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Responsive · 2 days ago

Senior Solutions Consultant

Responsive is a market leader in Strategic Response Management SaaS solutions, serving over 2,000 customers including major companies like Google and Microsoft. The Senior Solutions Consultant will leverage expertise in Generative AI and Agentic AI to drive technical sales and deliver compelling business value through innovative demos and Proofs of Concept.

Artificial Intelligence (AI)Cloud ManagementCRMKnowledge ManagementMachine LearningSaaSSales AutomationSoftware
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Growth Opportunities
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Responsibilities

Own the technical sales motion from discovery through close across new logo and expansion opportunities; build deal strategy jointly with sales using MEDDPICC
Lead business‑value storytelling that resonates with executives and practitioners; translate requirements into value hypotheses and measurable success criteria
Design and deliver credible AI proofs—prompting strategies, retrieval‑augmented generation (RAG), agentic workflows, tool use/orchestration, and evaluation—while addressing safety, privacy, governance, and model drift
Explain model choices and trade‑offs (e.g., OpenAI/Anthropic/Vertex/Bedrock), embeddings/vector stores (e.g., Pinecone/Qdrant/FAISS), and guardrails against prompt injection and data leakage
Deliver compelling first‑ and second‑call demos and tailor deeper technical sessions by segment (SMB/MM/Enterprise/Majors); use self‑guided demo “leaves” and analytics to shorten time‑to‑prove
Partner with Demo Engineering/Programs to keep environments and test‑data fixtures reliable and reusable; log breakage and drive continuous improvement
Scope POCs with clear acceptance criteria, timelines, and success metrics; manage stakeholders, risk, and ROI to maximize POC→close conversion
Support Account Managers on expansion plays by diagnosing adoption gaps, quantifying impact, and positioning roadmap/AI capabilities to unlock additional value
Cross‑Functional Collaboration: Bring structured field feedback to Product and PMM teams
Improve time‑to‑qualified demo and overall deal conversion %, increase demo reuse rate, and maintain accurate technical stages and risks in forecast

Qualification

Generative AI expertiseAgentic AI expertiseEnterprise SaaS experienceTechnical sales experienceMEDDPICC methodologyCloud computing knowledgeDemo automation toolsData-driven mindsetCollaboration skillsStorytelling ability

Required

Master storyteller and value seller with strong command of MEDDPICC; able to connect technical depth to executive‑level outcomes
Significant presales experience (typically 7–12 years) in enterprise SaaS as a Solutions Consultant/Sales Engineer, successfully closing complex deals
Hands‑on Generative AI & Agentic AI expertise: prompting, RAG patterns, agent/tool orchestration, evaluation, and risk/safety controls; able to whiteboard architectures and trade‑offs
Demonstrated excellence designing and delivering tailored demos and POCs; disciplined in scoping, acceptance criteria, and success metrics
Comfort with cloud and enterprise SaaS contexts (e.g., AWS/Azure/GCP; data residency; SOC 2/ISO 27001; GDPR)
Collaborative, data‑driven operator who inspects pipeline, documents technical risks, and executes with urgency
Metrics & Execution: improve time‑to‑qualified demo and overall deal conversion %, increase demo reuse rate, and maintain accurate technical stages and risks in forecast

Preferred

Fluency with LLM platforms and tooling (e.g., OpenAI/Anthropic/Vertex AI/Bedrock; LangChain/LlamaIndex; Pinecone/Qdrant/FAISS)
Experience with demo automation/analytics tools (e.g., Consensus) and conversational intelligence (e.g., Gong)
Background in Strategic Response Management, proposal/RFP automation, or adjacent content/knowledge workflows
Bachelor's degree in a technical or quantitative field (e.g., CS/Engineering/Information Systems) or equivalent experience

Benefits

Flexible remote work
401k with company matching
Unlimited professional development and ongoing learning through LinkedIn Learning Solutions
4 weeks of paid vacation, paid sick days, and paid bereavement
4 week sabbatical after 5 years of service
Mental Wellness Program (EAP) to support your well-being and self-care
Best-in-class health benefits, company paid for employee and company contribution for family coverage

Company

Responsive

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Responsive (formerly RFPIO) is the leader in response management software, transforming how organizations share and exchange information.

Funding

Current Stage
Late Stage
Total Funding
$26.5M
Key Investors
K1 Investment ManagementBend Venture Conference
2018-07-24Series A· $25M
2016-10-01Seed· $1.5M

Leadership Team

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Ganesh Shankar
Chief Executive Officer (CEO) and Co-Founder
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AJ Sunder
CPO | CIO | Co-Founder Responsive (formerly RFPIO)
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Company data provided by crunchbase