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Mediacom Communications · 1 month ago

Network Specialist I (Overnight)

West Des Moines, IA

Full-time

Hybrid

New Grad, Entry Level

$19/hr - $24/hr

0+ years exp

Mediacom Communications is a leading provider of internet and communication services across the United States. The Network Specialist I role involves monitoring the Network Operations Center and responding to alarms and events to ensure network reliability.

ContentDigital MediaInternetNewsTelecommunications

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Troubleshoot and monitor activity throughout the network

Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate

Interact with departments to address issues identified within the network

Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems

Additional duties as assigned

Qualification

Data networks knowledgeCisco TechnologiesDWDMSONETTroubleshooting skillsTelecommunications experienceWork under stressFollow proceduresTeamworkCommunication skillsDecision-making skills

Required

High school diploma or GED required

Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required

Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant

Working knowledge of Cisco Technologies

Working knowledge of DWDM and SONET

Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus

Excellent troubleshooting skills

Good decision-making skills

Ability to work under stress

Ability to follow detailed procedures

Ability to work within a team environment

Excellent written and verbal communication and interpersonal skills

Preferred

Associates degree in Networking or IT

Benefits

Company Provided Equipment!

Hybrid schedule!

Health, vision, and dental insurance!

Paid vacation, holidays and flex paid time off!

401K with generous company match!

Pay increases through self-guided training!

Shift differential pay increase for evening shifts!

Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!

Education Enrichment up to $5,000 per year for qualified employees!

Employee Wellness Program!

Company

Mediacom Communications

Glassdoor3.9

Mediacom Communications Corporation operates as a cable television company in the United States.

Founded in 1995

Middletown, New York, USA

1001-5000 employees

http://mediacomcable.com

H1B Sponsorship

Mediacom Communications has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (2)