Bright Direction Dental · 2 months ago
Front Desk Patient Relations Coordinator
Clyde, OH
Full-time
Onsite
New Grad, Entry LevelBright Direction Dental is a patient-centered, multi-doctor specialty practice known for delivering excellent care in a friendly environment. They are seeking a reliable and detail-oriented Front Desk Patient Relations Coordinator to be the first and last point of contact for patients, ensuring exceptional patient care and seamless coordination.
DentalHealth CareMedicalProfessional Services
Responsibilities
Greeting patients and creating a warm, professional first impression
Checking patients in and out
Answering incoming calls and responding to patient inquires
Scheduling, confirming, and adjusting appointments
Verifying and updating patient information and insurance
Processing payments and collecting co-pays
Coordinating with clinical staff to maintain efficient patient flow
Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc
Maintaining a clean and organized reception area
Qualification
Required
Previous experience in a dental customer service or administrative role
Strong communication and interpersonal skills
Ability to be a self-starter, multitask and work in a fast-paced environment
Reliability, punctuality, and professionalism
Basic computer skills and comfort with digital scheduling systems
Preferred
Experience in a dental or medical office
Knowledge of dental terminology, insurance benefits, and practice management software
Company
Bright Direction Dental
Bright Direction Dental is a dental support organization that provides non-clinical supporting services.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nisheeth Singh
Chief Executive Officer
Jim DeBruzzi
Chief Financial Officer
Recent News
2023-01-04
2022-10-04
Company data provided by crunchbase