TransUnion · 2 days ago
Senior Solution Architect
Chicago, IL
Full-time
Hybrid
Senior Level
$83K/yr - $120K/yr
7+ years expTransUnion is a company that strives to build an environment where associates can take ownership of their professional development. The Senior Solution Architect will be an integral part of the Customer Success Team, managing technical relationships with strategic clients and providing support throughout their partnership with TransUnion’s Global Fraud Solutions group.
Credit BureauFinancial ServicesInformation TechnologyLegal
Responsibilities
Own the technical relationship with assigned Strategic and Premium clients to support them throughout their partnership with TransUnion’s Global Fraud Solutions group
Consult on solution architecture, onboarding support, technical troubleshooting and providing technical expertise for all of our Global Fraud Solution Group’s services and platforms for our strategic customers
Lead customer technical engagements across a range of industries, types of projects, platforms, solution interfaces, and provide expert technical knowledge, support and troubleshooting for our solutions and platforms
Collaborate in the development of appropriate integration manuals, training materials, and procedures
Proactively seek ways for the solution architect team to improve its processes to enhance the customer experience, and provide value added services and provide sales engineering support as appropriate for the business development group
Provide specialized expertise for all technical and architecture related questions for the Global Fraud Solutions group and have a willingness to learn and adapt to new skills and technology
Support all technical needs for the clients under your management to give customers a single point of contact for all issues related to our platforms and solutions
Support technical escalations as the subject matter expert
Mentor and coach junior teammates to engender effective contribution to TransUnion’s solutions
Represent the voice of the customer and manage the development of product initiative requests
Qualification
Required
Bachelor's degree in Computer Science, IT, Software Development or related field and 7+ years of relevant work experience
Direct experience in product application integrations
Proven experience as a consultant
Verified skills in a variety of web and software development technologies including but not limited to: REST/JSON, HTTP JavaScript, Web Services, XML, HTML5, SQL, PHP, C# and Java
Demonstrated ability to diagnose and troubleshoot technical issues in diverse customer technical environments
Demonstrated ability to identify opportunities and challenges; consult with the customer to develop solutions to address these areas and effectively resolve technical issues using practical and imaginative methods
Demonstrated success in working on multiple projects, with competing priorities and delivering high quality software on schedule
Effective customer-service orientation and relationship-building skills
Ability to multi-task in a fast-paced environment, and balance thought with action while getting the most out of limited resources
Exceptional analytical and quantitative skills and ability to structure analyses to form data-driven solutions to ambiguous customer challenges
Flexible work hours in order to accommodate special meeting requests, trainings and demonstrations for customers in different time zones
Advanced skills with MS Word, Excel, and PowerPoint
Availability for some overnight travel and on call rotation
Ability to work and act independently
Preferred
Fraud management or identity and access management experience
Understanding of Transunion's Global Fraud Solutions services
Basic understand/familiarity with iOS and Android
Project management experience
Fluency in Spanish, Portuguese, French, Mandarin, or Japanese
Benefits
Flexible time off for exempt associates
Paid time off for non-exempt associates
Up to 12 paid holidays per year
Health benefits (including medical, dental, and vision plan options and health spending accounts)
Mental health support
Disability benefits
Up to 12 weeks of paid parental leave
Adoption assistance
Fertility planning coverage
Legal benefits
Long-term care insurance
Commuter benefits
Tuition reimbursement
Charity gift matching
Employee stock purchase plan
401(k) retirement savings with employer match
Access to TransUnion’s Employee Resource Groups
Company
TransUnion
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores.
10001+ employees
H1B Sponsorship
TransUnion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (145)
2024 (134)
2023 (180)
2022 (227)
2021 (159)
2020 (186)
Funding
Current Stage
Public CompanyTotal Funding
$1.41B2018-04-26Post Ipo Debt· $1.4B
2015-06-25IPO
2014-10-16Series Unknown· $7.25M
Leadership Team
Christopher Cartwright
President and Chief Executive Officer
David Oliveira
Senior Vice President of Media Vertical Partnerships
Recent News
2026-01-06
2026-01-06
MarketScreener
2026-01-05
Company data provided by crunchbase