Dermatology Medical Partners · 2 months ago
Experienced Front Desk at Dermatology Office
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$16/hr - $19/hrDermatology Medical Partners is seeking a friendly and organized full-time experienced Front Desk receptionist to serve as the welcoming face of their Dermatology office. The role involves managing patient interactions, scheduling appointments, and providing administrative support to ensure a positive experience for clients.
Health CareHealth DiagnosticsMedical
Responsibilities
Greet and assist patients with a warm and welcoming demeanor
Manage patient check-ins and check-outs, ensuring a smooth and efficient process
Answer phone calls, schedule appointments, and respond to inquiries with professionalism and courtesy
Coordinate and schedule patient appointments using the office's scheduling system
Confirm upcoming appointments and provide necessary pre-visit instructions
Maintain an organized and up-to-date appointment calendar
Assist with patient registration and ensure accurate completion of necessary paperwork
Verify and update patient information in the electronic medical record (EMR) system
Handle insurance verification and assist with billing inquiries
Collaborate with medical and administrative staff to ensure smooth daily operations
Manage and maintain the reception area, keeping it clean, organized, and inviting
Handle incoming and outgoing mail, as well as other general administrative tasks
Provide information and directions to patients, creating a comfortable and stress-free environment
Address patient concerns and escalate issues to the appropriate staff when necessary
Ensure patient confidentiality and uphold privacy standards
Qualification
Required
High school diploma or equivalent
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficiency in using computer systems and basic office software
Ability to multitask and remain calm in a fast-paced environment
A customer-focused attitude with a commitment to delivering exceptional service
Ability to handle patient concerns and inquiries with patience and empathy
Strong interpersonal and communication skills
Ability to stay organized and work in a fast paced environment
Willingness to learn and grow within the organization
Must be able to spend a great deal of the day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies
It is reasonable to anticipate lifting 20-25 pounds in any given day
Preferred
Previous experience in a medical office or dermatology setting
Familiarity with medical terminology
Benefits
Competitive pay
401k with company match
Health, Dental, Vision
Employer HSA contribution
Life Insurance
Tuition Reimbursement
Great PTO and Holiday policy
Company
Dermatology Medical Partners
Dermatology Medical Partners is a healthcare & Dermatology Support Organization improving the lives of dermatologists, patients and staff.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Ross, MD
Chief Executive Officer
Matt Jackson
Chief Financial Officer
Recent News
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