NetApp · 2 days ago
Customer Success Engineer - Azure
United States
Full-time
Remote
Senior Level, Lead/Staff
$202K/yr - $262K/yr
8+ years expNetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. In this role, you will guide strategic cloud customers through their cloud storage and data services adoption journey, ensuring they achieve their desired business outcomes while collaborating closely with customers and Azure.
Cloud ComputingData ManagementData StorageInformation Technology
Responsibilities
Foster impactful relationships with customers, NetApp, and Azure account teams, deeply understanding their needs and delivering tailored solutions
Translate customer business requirements into actionable technical solutions and develop comprehensive customer success plans
Drive accelerated consumption and operational health for challenging customer organizations, promoting cloud adoption and optimizing storage solutions
Provide guidance and best practices for successful cloud adoption and consumption, ensuring customers are up to date with the latest technology
Proactively monitor usage trends and customer health, identifying optimization opportunities and addressing challenges
Collaborate closely with account teams in a Pod operating model, aligning on consumption goals and driving customer engagement strategies
Act as a technology advisor and visionary, evangelizing new features and roadmaps to support customer goals
Identify adoption blockers and leverage support, success bundles, professional services, and learning offerings to drive customer success
Qualification
Required
A minimum of 8 years of experience in customer-facing roles such as CSE/CSA, solutions consultant, professional services delivery manager, or network administrator
Bachelor of Science Degree or relevant experience
Experience with Cluster Data ONTAP and Cloud Volumes ONTAP (CVO) is required
Must have experience with Azure NetApp Files (ANF)
Familiarity with hyperscalers, particularly Azure, is required
Excellent communication and executive presence is required
Excellence in project management and analytical thinking is required
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
Benefits
Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off (PTO)
Various Leave options
Employee stock purchase plan
Restricted stocks (RSU’s)
Comprehensive medical, dental, wellness, and vision plans
Educational assistance
Legal services
Access to discounts
Financial savings programs
Company
NetApp
NetApp specializes in data storage, data infrastructure, and data management solutions.
10001+ employees
H1B Sponsorship
NetApp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (166)
2023 (143)
2022 (250)
2021 (193)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$1.25BKey Investors
Sequoia Capital
2025-03-12Post Ipo Debt· $1.25B
1995-11-21IPO
1994-01-01Series Unknown
Leadership Team
George Kurian
Chief Executive Officer
Ben Bromhead
CTO
Recent News
2026-01-06
LogisticsGulf
2025-12-30
Nextgov.com
2025-12-24
Company data provided by crunchbase