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Capital One · 1 month ago

Senior Manager, Chief of Staff (Encore)

Richmond, VA

Full-time

Onsite

Mid, Senior Level

$193K/yr - $220K/yr

4+ years exp

Capital One is a leading financial services company, and they are seeking a Senior Manager Chief of Staff to join their Encore team. This role focuses on driving efficiencies and collaboration within the organization while influencing strategic planning efforts and ensuring key business priorities are executed successfully.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Create and manage effective and scalable leadership and organization routines

Drive the development and execution of the organization's annual operating plan, ensuring strategic alignment with long-term company goals and accountability for quarterly OKR achievement

Ensure readiness of cross-functional materials to be used in larger leadership forums

Assist our leaders with integrating new team members

Develop relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner

Flex into special projects, providing additional support and thought leadership for top of house priorities

Drive engagement and inclusion within the team. Help to ensure the team continues to deliver division leading people scores

Qualification

Strategic PlanningData AnalysisProject ManagementGoogle SuiteCollaboration SkillsInfluencing SkillsCommunication SkillsProblem SolvingNegotiation SkillsFacilitation Skills

Required

Bachelor's Degree or military experience

At least 4 years of experience in Project Management, Chief of Staff, or Process Management

At least 2 years of experience using Google Suite

Proven ability to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda

High levels of collaboration; has excellent communication skills which are essential for interacting and communicating with key stakeholders to manage, inform and influence outcomes

Detail-oriented with experience leveraging data to deliver excellent problem solving skills; communicates effectively with business and technical teams, both verbally and in writing

Strong facilitation, negotiation and mediation skills; ability to drive to consensus

Strong business judgment, influencing skills, leadership and integrity

Strong project management and organizational skills. Meticulous attention to detail

Initiative, high motivation and ability to self-start, and ability to work autonomously

Proven experience in discretion in handling highly sensitive issues