George Mason University · 1 month ago
Third Party Billing Specialist
Fairfax, VA
Full-time
Hybrid
Entry, Mid Level
$54K/yr - $54K/yr
2+ years expGeorge Mason University is the largest and most diverse university in Virginia. The Third Party Billing Specialist is responsible for processing online billing, providing customer service to students and agencies, and assisting with invoice processing for veterans' benefits.
Education
No H1B
Responsibilities
Responsible for processing special online billings in agencies' specific online invoice portal; including but not limited to Chapter 31 Voc Rehab, ArmyIgnited, WAWF, Al Portals, Consortium of Universities billing exchange, and Virginia Prepaid Education 529 plans; and
Responsible for processing invoices in agencies preferred delivery methods and setting up new portal accounts per requests from third party agencies
Responsible for all aspects of customer service delivery to students and agencies according to established best practices
Ensures customer service is provided in a consistent and timely manner; and
Manages and resolves issues through effective and clear communication
Cross-trains on invoice processing for student veterans receiving Post 9/11 GI Bill benefits, 702 Choice Act and Yellow Ribbon benefits, performs periodic account reconciliation, and communicates student account status with student veterans and dependents
Develops various workbooks as needed in the Third Party Billing Office
Participates in continuing trainings as required in various systems maintained by this position; and
As back-up, assists in maintaining third party exemptions and contracts set up in Banner and reviews/updates as needed prior to semester start
Acts as a team player, demonstrates professional courtesy to others and assists co- workers on an as-needed basis; and
Participates as group/staff meeting contributor
Qualification
Required
Demonstrated experience in customer service, reconciling accounts receivable or other related bookkeeping experience
Typically, 2-3 years of experience in accounts receivable billing/processing using 3rd party systems
Demonstrated experience in invoice processing for student Veteran's receiving the Post 9/11 GI Bill benefits, as well as other Veteran's benefits
Demonstrated experience in processing 529 plan invoices
Excellent oral and written communication skills
Intermediate user of Microsoft Office applications, including Word, Excel and Access
Preferred
Bachelor's degree in related field
Experience in higher education at a public college or university
Basic knowledge of veteran benefit programs
General understanding of student privacy laws and policy
Working knowledge of Banner and Patriot Web applications, VAOnce, or equivalent computer systems
Company
George Mason University
George Mason University is an innovative, entrepreneurial institution.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
National Safety CouncilNational Institute of Standards and TechnologyVirginia Innovation Partnership Corporation
2025-06-25Grant· $0.05M
2024-04-03Grant· $0.2M
2023-08-03Grant· $0.07M
Leadership Team
Bassam Haddad
Director, Middle East and Islamic Studies Program
Ellen Laipson
Director, International Security Program
Recent News
2025-11-15
American Institutes for Research
2025-11-05
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