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EyeCare Partners · 1 month ago

Clinic Supervisor -Certified Ophthalmic Assistant required, no weekends, full benefits, 401k matching!

Norfolk, VA

Full-time

Onsite

Mid, Senior Level

2+ years exp

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. The Clinic Supervisor is a highly engaged leader focused on developing a patient-focused team and ensuring the smooth operation of the clinic through various management and training responsibilities.

Hospital & Health Care

Responsibilities

Execute day-to-day operations of the office by ensuring the following is completed:

Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

Lead the office by guiding them to success through focused support and coaching

Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

Collaborate with Clinic Manager and HR on employee relations and recruitment needs

Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement

Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

Actively train employees on how to provide a world-class patient experience

Act as the liaison between employees and the Clinic Manager and Corporate

Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

Ensure the office and employees are always compliant with HIPAA

Other duties as assigned

Qualification

Certified Ophthalmic AssistantManagement experienceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPatient-focusedCompassionate leadershipTeam-orientedInitiative

Required

Ability to interact with all levels of employees in a courteous, professional manner at all times

Exhibit fair and compassionate leadership

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Consistently creating a positive work environment by being team-oriented and patient-focused

Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable

Commitment to work over 40 hours to meet the needs of the business

Ability to work weekends when applicable

Minimum Required: High school diploma or GED equivalent

Minimum Required: Two years of management experience in Ophthalmology or related industry

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary

Preferred

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Company

EyeCare Partners

At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.

Founded in 2015

St. Louis, Missouri, US

5001-10000 employees