Private Home Care · 1 month ago
Home Care Liaison (Business Development/Sales)
Private Home Care is dedicated to providing quality in-home care and customer service. The Home Care Liaison role involves balancing care management and marketing/community outreach to ensure clients receive high-quality care while fostering business growth through strong referral relationships.
Health CareHome Health CareWellness
Responsibilities
Conduct home visits, assessment, reassessments, activities, and state-required client reviews
Perform supervisory visits for caregivers
Address and resolve client issues in a timely manner
Collaborate with colleagues and leverage team expertise to advise clients on complex care needs
Support transitions when higher levels of care are required, while prioritizing keeping clients safely in their homes as long as possible
Represent Private Home Care (private pay services) in the community
Build and maintain referral relationships with hospitals, rehabilitation centers, VA organizations, estate attorneys, geriatric care managers, senior centers, and other partners
Distribute company materials and actively promote services to strengthen brand recognition
Target outreach efforts based on service lines, ensuring clients are connected to the right program (private pay vs. VA/Medicaid)
Support other functions of the organization as needed
Assist with miscellaneous tasks that enhance the client experience and strengthen operations
Uphold the company’s mission to provide quality in-home care and customer service by creating strong, lasting matches between clients and caregivers
Demonstrate professionalism, compassion, and integrity in all client and community interactions
Balance time effectively between care management and marketing duties
Collaborate with the broader team to ensure clients and referral sources receive consistent, high-quality support
Represent the organization in a manner that builds trust and long-term relationships
Qualification
Required
Conduct home visits, assessment, reassessments, activities, and state-required client reviews
Perform supervisory visits for caregivers
Address and resolve client issues in a timely manner
Collaborate with colleagues and leverage team expertise to advise clients on complex care needs
Support transitions when higher levels of care are required, while prioritizing keeping clients safely in their homes as long as possible
Represent Private Home Care (private pay services) in the community
Build and maintain referral relationships with hospitals, rehabilitation centers, VA organizations, estate attorneys, geriatric care managers, senior centers, and other partners
Distribute company materials and actively promote services to strengthen brand recognition
Target outreach efforts based on service lines, ensuring clients are connected to the right program (private pay vs. VA/Medicaid)
Support other functions of the organization as needed
Assist with miscellaneous tasks that enhance the client experience and strengthen operations
Uphold the company's mission to provide quality in-home care and customer service by creating strong, lasting matches between clients and caregivers
Demonstrate professionalism, compassion, and integrity in all client and community interactions
Balance time effectively between care management and marketing duties
Collaborate with the broader team to ensure clients and referral sources receive consistent, high-quality support
Represent the organization in a manner that builds trust and long-term relationships