Lotus Concepts Management · 1 month ago
Host - ViewHouse
Lotus Concepts Management operates ViewHouse Centennial, a vibrant restaurant focused on delivering exceptional hospitality. The Host/Hostess is responsible for greeting guests, managing seating arrangements, and ensuring a welcoming environment in a fast-paced setting.
Hospitality
Responsibilities
Warmly greet and engage guests as they enter the restaurant
Manage waitlists and reservations using the restaurant’s seating software
Efficiently coordinate seating to balance guest satisfaction and server sections
Answer phone calls regarding reservations, hours, events, and general inquiries
Maintain cleanliness and organization of the host stand, entry area, and menus
Communicate effectively with servers, managers, and support staff to ensure smooth flow
Provide accurate wait time estimates and keep guests updated during peak hours
Assist with opening and closing duties as assigned
Uphold ViewHouse hospitality standards and contribute to a positive team atmosphere
Qualification
Required
Strong communication and people skills
Ability to remain calm and friendly in a fast-paced environment
Comfortable working on feet for extended periods
Ability to multitask, manage crowds, and maintain professionalism
Availability to work nights, weekends, and holidays as needed
Ability to stand and walk for long periods
Light lifting (up to ~25 lbs) as needed for menus, stanchions, etc
Preferred
Prior hosting or customer service experience preferred, but not required
Benefits
Staff meals and possible drink/merch discounts
Flexible scheduling
Company
Lotus Concepts Management
We're proud to call Denver home! Our expertise in food, beverage, and hospitality is unparalleled in Colorado.