Flow Control Group ยท 3 days ago
Salesforce IT Platform Manager
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expFlow Control Group is a leading provider of fluid handling, process, and industrial automation solutions across North America. The Salesforce IT Platform Manager will be responsible for the technical direction and governance of the Salesforce platform, ensuring it meets business needs while maintaining integrity, security, and scalability. This role includes managing Salesforce DevOps and facilitating continuous improvement for various Salesforce systems.
FuelIndustrialIndustrial Automation
Hiring Manager
Kristen "Kay" Einhorn
Responsibilities
Platform Strategy & Roadmap: Own the Salesforce platform vision and multi-year roadmap for CRM, FSM, and Revenue Cloud. Lead Product Council and Architecture Reviews to prioritize enhancements and ensure business alignment
Governance & Guardrails: Define and enforce standards for platform configuration, customization, and integration. Ensure accountability for architecture, security, release management, and vendor/license compliance. Oversee data governance and stewardship
Technical Ownership: Manage the Salesforce data model, architecture, and integrations with other enterprise systems. Oversee release pipelines and DevOps processes
Operational Excellence: Maintain secure access models and oversee support and incident management with IT Service Desk. Ensure platform reliability and scalability
Stakeholder Engagement: Collaborate with business process owners to gather requirements and feedback. Support compliant business-led configuration and facilitate Change Advisory Board meetings
Change Management & Adoption: Promote training and change management to drive user adoption, providing necessary materials and guidance for business-led training
Qualification
Required
5+ years of experience in Salesforce platform management, product ownership, or enterprise architecture
Deep subject matter expertise in Salesforce CRM (Sales Cloud), with working knowledge of Field Service Lightning and Revenue Cloud (CPQ/Billing)
Proven experience with platform governance, technical architecture, integrations, and release management
Strong understanding of data governance, security, and compliance in enterprise environments
Excellent stakeholder management, communication, and cross-functional leadership skills
Experience with Agile methodologies and product lifecycle management
Limited travel requirement
Preferred
Salesforce certifications (e.g., Platform App Builder, Sales Cloud Consultant, Field Service Consultant, CPQ Specialist)
Experience managing complex Salesforce orgs with multiple business units and integrations
Familiarity with middleware/integration platforms (e.g., MuleSoft)
Experience leading Product Council, CAB, and Architecture Review forums
Benefits
Medical, Dental and Vision insurance (among other plans)
Competitive 401(k) matching program
Career growth opportunities
Employee referral program
Paid time off and holidays
Parental leave
FCG University learning and training platform available to all employees offering over 80k courses
Custom training programs
Mentorship
Company
Flow Control Group
Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S.
1001-5000 employees
H1B Sponsorship
Flow Control Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-02-17Acquired
Leadership Team
David Patterson
CEO
Recent News
Company data provided by crunchbase