Docusign · 1 month ago
Sr. Product Manager, Docusign Provisioning
DocuSign is a leading company in e-signature and contract lifecycle management, helping over 1.5 million customers streamline their business processes. The Senior Product Manager for Docusign Provisioning will define system strategies for enterprise customers, focusing on translating technical impacts into business outcomes and ensuring efficient launches of strategic initiatives.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
Responsibilities
Lead the Strategy and Roadmap for delivering Docusign Provisioning initiatives, serving as the connective tissue between platform strategy and customer experience
Profile high-value, innovative business use cases systematically while skillfully navigating the complexity of highly technical, distributed systems (e.g., microservices architecture)
Drive the vision and requirements for complex, multi-system platform changes, translating these into clear, developer-ready functional specifications and a delightful customer experience
Champion launch efficiency for new features and pricing packages, proactively identifying and clearing technical debt and communication blockers
Define and operationalize the success metrics (KPIs) for platform performance and customer-facing provisioning features in collaboration with Data Science, using telemetry to guide continuous testing and experimentation
Develop a deep understanding of key customer personas, struggles, and Jobs to be Done by leveraging primary and secondary research across the customer lifecycle
Facilitate requirements definition across teams to create detailed epics, user stories, and acceptance criteria, while rigorously identifying dependencies and relative priority with other product managers
Ensure seamless collaboration with Program Management, Design, and Engineering to guarantee products ship on time and to quality standards
Drive successful go-to-market and adoption by collaborating cross-functionally with Marketing, Pricing, Sales, Support, Legal, Security, and other internal partners
Qualification
Required
Bachelor's Degree in a technology-related area of study (e.g., CS, EE, IT, Systems, MIS)
6+ years of directly relevant experience in product management for SaaS products and services with a Master's degree; OR 8+ years with a Bachelor's degree
Experience with distributed systems and microservices architecture that enables product at high enterprise scale
Experience building and gaining consensus on comprehensive business cases for new product capabilities and innovations
Experience delivering products using iterative or Agile methodologies
Preferred
Master's degree in Computer Science, a closely related advanced degree (M.S., M.Eng, M.IT.), or Master of Business Administration
Passion for continuous learning and a willingness to operate in a dynamic, fast-paced environment where priorities can shift
Self-directed, ability to manage a complex workload with autonomy, and have a consistent track record of seeing projects through to launch, adoption, and ongoing health
Exceptional executive presence and dynamic communication skills (verbal and written), with the agility to shift seamlessly between strategic vision and technical detail based on the audience
Ability to anticipate downstream impact, connect seemingly disparate technical components, and prioritize investments based on total system benefit
Ability to build lasting, cross-functional partnerships with both internal (Engineering, UX, Sales, etc.) and external groups
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
H1B Sponsorship
Docusign has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (337)
2023 (236)
2022 (249)
2021 (236)
2020 (115)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Recent News
2026-01-11
2026-01-11
2026-01-07
Company data provided by crunchbase