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Brady Services · 3 days ago

NSS Project Specialist

Greensboro, NC

Full-time

Onsite

Senior Level

5+ years exp

Brady Services is a leading independent office providing efficient, reliable, and secure building solutions throughout central and eastern North Carolina. The New System Sales Project Specialist will support sales engineers and customers, improving processes in the New System Sales department to enhance productivity and customer satisfaction.

Business DevelopmentManufacturing

No H1B

Responsibilities

Selects equipment for customers

Prepares dimensional and weight cut sheets

Streamline the plan and specification process to better serve Brady on public bid jobs

Prepares pricing proposals accurately and in a timely manner

Serves as point-of contact for customers and responds to their needs in a timely manner

Supports sales engineers as needed

Manages and coordinates bid opportunities via CRM(Salesforce)

Interfaces with internal and external customers

Demonstrate and promote a spirit of cooperation and teamwork throughout the Company

Continually look for ways to improve our processes and ability to serve our customers effectively

Improve personal performance on a continual basis

Provide responsive, professional and diplomatic customer service

Answer customer emails and correspondence quickly and pleasantly

Communicate with customers in a friendly, professional, and patient manner

Perform all duties with the goal of building and maintaining long-term customer relationships

Immediately address any customer’s concern and requests the involvement of other Company personnel as required

Follow all company safety programs and report any non-compliance to your Team Leader

Notify Manager or Director of Safety of any unsafe conditions

Qualification

Engineering support experienceTechnical sales experienceProcess improvementMicrosoft Office proficiencyCustomer serviceBasic math skillsCommunication skillsSelf-motivationTeamwork