Stanford Health Care Tri-Valley · 1 month ago
Sr. Vice President, Service Lines and Chief Ambulatory Care Officer
Stanford Health Care Tri-Valley is a leading healthcare organization, and they are seeking a Senior Vice President, Service Lines and Chief Ambulatory Care Officer. This role involves overseeing the strategy and operations of Stanford Medicine's Service Lines and Ambulatory Care platform, ensuring high-quality care and operational excellence across the organization.
Health CareHospitalNon Profit
Responsibilities
Develops and leads the implementation of strategic planning and governance structures for Ambulatory Care and a portfolio of Service Lines
Consistently assesses performance and plans improvement to meet the mission, vision, and goals of the organization
Leads development of patient access strategy and guides implementation activities that support strategic growth and improve efficiencies in access to care
Partner in leading SHC’s population health and accountable care strategy and oversee care management operations
Develops and implements policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of Stanford Health Care and which meet the external regulatory and statutory requirements
Leads Workforce Health & Wellness, the occupational and employee health enterprise for Stanford Medicine, partnering with leaders across all entities to deliver occupational health care and employee wellness initiatives
Develops quality performance imperatives and key processes that drive efficiency and customer satisfaction. Determines appropriate performance metrics
Effectively ensures the maintenance of appropriate quality improvement and control programs in response to staff and patient feedback and internal standards of care and external requirements
Effectively provides direction and policy interpretation to VPs and Directors in managing their respective areas of responsibility; offers advice in handling special human resources matters and administrative concerns
Ensures compliance with relevant licensing, regulatory, and accreditation requirements
Monitors and adheres to budget. Reviews variance reports and financial statements on a monthly basis, and provides justifications for variances or unusual expenditures
Represents Ambulatory Care and the Service Lines to the external market, as well as internally through the application of community relations and marketing activities
Works through the leadership teams across all entities of Stanford Medicine to act as a resource to help improve access, reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions
Qualification
Required
Master's degree in a work-related field/discipline from an accredited college or university
Ten years of progressive management experience and related work experience
Passion for Results: Driving high standards for individual, team and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement
Ability to make a significant contribution to the organization's overall effectiveness
Coaching and Developing Others: Providing feedback, instruction, and development guidance to help others excel in their current or future responsibilities; planning and supporting the development of individual skills and abilities
Ability to mentor senior management, faculty & staff in the principles of process and service transformation
Establishing Strategic Direction: Establishing and committing to a long-term business direction based on an analysis of systemic information and consideration of resources, market drivers, and organizational values
Ability to partner in the development and sustainment of goals, vision, and overall direction of the SL/DSL
Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results
Ability to drive a culture of proactive, integrated, high quality care delivery with a focus on continuous improvement through innovation and transformation
Identify, collect, and analyze data related to the internal and external environment as well as Service Line functioning; critically and comprehensively evaluate the Service Line's processes, modes of care delivery and outcomes
Cultivating Networks: Initiating and maintaining strategic relationships with stakeholders inside and outside the organization (e.g. customers, peers, cross-functional partners, external vendors, and alliance partners) to advance business goals
Evaluate current operational and referral trends in partnership with Business Development and Strategy to ensure continuous assessment of market opportunities to be presented to SL/DSL leadership
Ability to work comfortably with senior executives as well as faculty and staff who have various levels of education and expertise, understand their work patterns and partner to drive improvement
Leadership skills to motivate cross-departmental performance
Ability to High Impact Communications: Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions
Provide clear and concise information/presentations to Senior Executive Team
Ability to communicate and present in public forums
Continuous Learning/Learning Agility: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
Ability to quickly learn new tools and theories in process improvement/change management
Strong expertise in Lean, JIT or Six Sigma techniques
Commitment to life-long learning and improvement
Building Healthcare Talent: Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges
Ability to develop Directors and Managers
Communicate and model the values of SHC through orientation, development, mentoring, performance counseling and evaluation of staff. Plan and implement SHC strategies to promote effective recruitment, retention and development of diverse work teams
Company
Stanford Health Care Tri-Valley
STANFORD HEALTH CARE TRI-VALLEY Stanford Health Care Tri-Valley (formerly ValleyCare) provides high-quality care rooted in science and compassion to support the health and well-being of its community in the East Bay and beyond.