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Carnival Cruise Line · 4 days ago

Analyst Sr., Booked Guest Ecommerce

Miami, FL

Full-time

Hybrid

Senior Level

5+ years exp

Carnival Cruise Line is the world’s most popular cruise line, dedicated to delivering safe, fun, and memorable vacations. The Analyst Sr., Booked Guest Ecommerce will enable a data-driven culture within the E-commerce & Guest Technology team by providing insights and reporting to drive resource allocation and business decisions.

LeisureTourismTravel

Growth Opportunities

Responsibilities

Develop, automate, and maintain the cross-channel real-time dashboards (Tableau) and statistic reports that help marketers identify outliers and prioritize actions for business & technical audiences

Conduct A/B testing scenarios & manage statistical analysis reporting processes to optimize email and lead nurturing strategies

Develop best practices for building, testing, and deploying predictive models for eDM and paid media optimization, customer journey, social media, customer segmentation, personalization, and preference analysis

Produce visually engaging regular reports & visualizations to monitor campaign/model effectiveness, uncover trends and relationships, and provide actionable insights for continuous improvement

Develop repeatable and self-serve reporting mechanisms, enabling in-depth analysis of performance across the pipeline, content, channels, and campaigns

Build and maintain executive relationships with operations as the data analytics SME by influencing decision-making as a valued thought partner

Performs other duties as assigned

Qualification

SQLR/Python/JavaTableauGCPAWSHadoopSparkStatistical analysisA/B testingRevenue managementCross-functional collaboration

Required

Bachelor's required in Computer Science, Computer Engineering, EE, EEE, Statistics, Math, Industrial Engineering, Operational Research, Physics, Economics, Finance, Financial Engineering, or related fields

5+ years work experience in related field

2-4+ years of hands-on experience with SQL

1+ years hands-on experience with R/Python/Java

Preferred

Master's preferred, in Computer Science, Computer Engineering, EE, EEE, Statistics, Math, Industrial Engineering, Operational Research, Physics, Economics, Finance, Financial Engineering, or related fields

Experience in travel/cruise industry, hospitality, marketing, financial services, or internet/mobile industries is a plus

Experience with SAS is a plus

Understanding of Web/Marketing Technology is a plus

Understanding and/or hands-on experience with GCP, AWS, Hadoop, and Spark is a plus

Benefits

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Company paid term life insurance and disability coverage

401(k) plan that includes a company match

Employee Stock Purchase plan

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus