6304 CRM Administrator jobs in United States
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Info Origin Inc. · 1 month ago

6304 CRM Administrator

positionAtlanta, GA
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$34/hr - $44/hr
date2+ years exp

Infoorigin inc is seeking a customer relationship management (CRM) administrator/project coordinator with Oracle Service Cloud experience. In this dual role, you will manage and enhance the CRM system while coordinating various projects to ensure efficient planning and execution.

Information ServicesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

CRM Administration
Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys campaigns, databases and permissions
Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons
Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements, enhancements and system customizations that meet business needs and ensure solutions that are usable, scalable, and easy to maintain
Assist the technical leads and work with technical and functional staff within CRM team as well as developers, database and systems administrators to ensure system availability along with performing regular testing of business continuity plans
Manage data integrity, including imports, migrations, integrations and data cleanup
Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems. This includes code migration, change control, application security, performance and availability
Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite
Coordinate project timelines, deliverables, and resources across multiple teams
Maintain project documentation, including Business Requirement Documents, test plans, test results, project plans, and meeting notes
Schedule project meetings to ensure timely updates and issue resolution

Qualification

Oracle Service CloudCRM administrationProject coordinationHTMLJavaScriptCSSData managementReporting toolsAnalytical skillsMicrosoft OfficeProject management softwareInterpersonal skillsOrganizational skills

Required

Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor
Strong proficiency with HTML, CSS, and JavaScript
Effective written and verbal communication skills
Strong interpersonal, analytical, and organizational skills
Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana)
Advanced knowledge in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint
2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar)
1–2 years of experience in project coordination or project management
HTML, CSS and Javascript experience

Preferred

Prior public sector experience

Company

Info Origin Inc.

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Info Origin is a global provider of information technology consulting, application development and software engineering services.
dateFounded in 2009
location
Topeka, Kansas, USA
people-size51-200 employees
web-link
https://infoorigin.com

H1B Sponsorship

Info Origin Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (4)
2021 (1)
2020 (2)

Funding

Current Stage
Growth Stage

Leadership Team

A
Ashish kumar Chauhan
Co-Founder and President
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Company data provided by crunchbase