NEOGOV · 1 month ago
Safety & Security Supervisor
Government Services Center - Westtown, PA
Full-time
Onsite
Mid Level
$22.48/hr - $22.48/hr
3+ years expNEOGOV is committed to promoting safety and security within the community. The Safety & Security Supervisor provides tactical leadership and supervision to the security team while ensuring the efficient operation of security services and responding to emergencies and incidents.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervise and provide tactical leadership to a team of safety and security operators to ensure the efficient, accurate, and timely operation of security services
Coordinate and assign work scheduled, tasks, and responsibilities to safety and security operators, ensuring appropriate coverage of all shifts and areas
Train and educate safety and security operators on safety and security procedures, emergency response protocols, and customer service skills
Foster a culture of safety, security awareness, and professionalism among the safety and security team
Analyze security situations and provide recommendations to the Assistant Deputy Director for Safety and Security regarding staffing, resource utilization, and personnel issues
Monitor the performance and conduct of safety and security operators, providing feedback, guidance, and disciplinary action, as necessary
Conduct regular patrols to assess security risks, detect signs of intrusion, unauthorized access, or safety hazards
Conduct regular inspections of fire safety equipment, emergency exits, and other security systems to ensure they are in proper working order
Maintain accurate records of security incidents, daily activities, incident reports and shift reports
Monitor surveillance cameras, alarms, and access control systems to ensure the security of county facilities, promptly responding to any suspicious activity or breaches
Respond to emergency situations, such as medical emergencies, accidents, or security incidents, and lead the safety and security team in taking appropriate action following established protocols
Collaborate with local law enforcement agencies, emergency services, and other security professionals as required for incident response, investigations, and coordination
Provide excellent customer service
Maintain a favorable image to the general public and county employees
Provide assistance and support to staff, and visitors during emergencies or crises, including implementing evacuation procedures
Enforce policies and procedures related to safety and security, ensuring compliance among residents, staff, and visitors
Stay updated on industry best practices, safety regulations, and relevant policies to ensure compliance and continuous improvement in safety and security operations
Protect the County’s assets relative to theft, assault, fire, and other safety issues
Perform other duties, tasks, and special projects, as required
Qualification
Required
High School Diploma or equivalent, or General Education Degree (GED)
Three or more years of experience in law enforcement, corrections, security, or related job field, or any combination of education, training, and experience
All DES employees must successfully complete the following FEMA course within 6 months of hire: IS100 – Introduction to the Incident Command System, IS200 – ICS for Single Resources and Initial Action Incidents, IS700– National Incident Management System, An Introduction, IS800 – National Response Framework, An Introduction, IS2200 – Basic Emergency Operations Center Functions
Strong knowledge of safety and security protocols, procedures, emergency response plans, and relevant regulations
Familiarity with surveillance systems, access control systems, and other security equipment
Strong observation and problem-solving skills with the ability to identify and respond to security risks effectively
Excellent leadership and communications skills with the ability to provide clear instructions and guidance to security personnel
Strong interpersonal skills and the ability to interact effectively with staff and visitors
Ability to work independently or as part of a team to complete objectives
Physical fitness and ability to perform security duties, including walking, standing for extended periods, and responding quickly to incidents
Must exhibit courteous and tactful behavior at all times
Accurate and detail oriented with strong verbal and written communication skills
Certified in First Aid and CPR or the ability to become certified within six months
Proficient computer skills for incident reporting, data analysis, and using security systems
Strong Interpersonal and customer service skills with an ability to listen intently
Able to use common sense understanding to carry out written or verbal instructions
Ability to follow protocols and resolve recurring problems
Professionalism, integrity, and honesty with an ability to handle confidential matters
Preferred
Associate degree in a related field of study
Four or more years of job-related experience, with some supervisory roles
Act 120 and/or 235 certified
Corrections or law enforcement background
Basic criminal and civil law knowledge and experience
Certified EMT
Ability to effectively use an X-ray scanner
Skill and knowledge using a metal detector
Benefits
Comprehensive benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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