Berkshire Hathaway Homestate Companies - Workers Compensation Division ยท 1 month ago
Senior Premium Auditor
Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Senior Premium Auditor in the Chicago area to join our team! This seasoned professional will be responsible for completing final premium audits on workers compensation policies of all complexity levels and serve as an essential point of contact for the Company's largest and most complex accounts.
Financial ServicesInsurance
Responsibilities
Conducts final premium audits on workers' compensation policies, ranging in complexity from small policies with a few classification codes and a few states to large complex policies containing multiple classification codes and multiple states
Performs onsite inspections as assigned or as needed
Reviews documents submitted via the customer portal
Requests and reviews standard and complex payroll forms
Requests and reviews any additional payroll and tax documents as needed to perform the final audit
Asks detailed questions to verify classification codes and determine final payroll
Identifies issues and concerns, addresses all concerns with external stakeholders, and notifies the Premium Audit Supervisor or Premium Audit Manager as needed
Serves as the primary point person for SIU investigations and other unusual requests
Provides detailed summaries of audit results utilizing Company software
Provides company-specific descriptions to justify classification codes and creates standard and complex worksheets to verify final audited payroll
Identifies discrepancies compared to pre-audit classification codes and states and provides detailed explanations
Contacts internal and external stakeholders regarding unusual items, and forwards to Management for discussion
Independently resolves complex discrepancies within prescribed authority level
Acts as a primary contact for agent and policyholders regarding questions about individual audit results, premium billing, and the Company's customer portal
Provides additional assistance as requested to ensure an excellent customer experience
Conducts self-directed research on applicable bureau websites and call centers as needed to prepare for standard and complex meetings with policyholders and when performing onsite visits
Submits inquiries to state bureaus for more complex scenarios
Develops contacts within bureaus and uses contacts for ongoing research to more effectively classify risks
Serves as a resource for other units for inquiries
Identifies research gaps and propose changes to material and updates to protocols
Partners with Underwriting to ensure the correct application of classification codes and reviews applicable manual rules
Resolves discrepancies and concerns
Processes final audit and revised final audit transactions on policies
Provides a comprehensive summary of audit development to justify AP/RP
Prepares to answer complex questions regarding development
Identifies and acknowledges dispute submissions
Inquires about disputes, and requests additional information to validate disputes
Works with applicable stakeholders (insureds, Underwriting, Marketing, producers) to resolve standard and complex disputes
Provides a complete overview of the dispute resolution process when requested and assists in developing paths to resolution
May be asked to take over and resolve the Company's most complicated audit disputes
Develops a comprehensive understanding of classification codes and premium audit manual rules for all assigned jurisdictions
Develops a standard understanding of classification codes and premium audit manual rules for all other jurisdictions
Uses technical expertise to complete final premium audits effectively and efficiently on assigned workers' compensation policies and resolves inquiries as presented
Answers standard and complex inquiries regarding the premium audit process and finance workflows
Advises Underwriting, Loss Control, Claims, and other internal departments on standard and complex premium audit-related rules and procedures
Works with other teams as directed or as needed to ensure an efficiency policy lifecycle
Qualification
Required
Bachelor's degree in Business, Statistics, Finance, or Accounting from a four-year college or university required
Valid United States driver's license in good standing required
A minimum of 8 years of relatable premium audit experience is required
Ability to read and interpret complex information, such as bureau websites, workers' compensation policies, and premium audit manual rules
Ability to demonstrate expertise and application of classification codes and premium audit practices/regulations for multiple jurisdictions
Proficiency in Microsoft Office/365 suite of applications (e.g., Outlook, Word, Excel, PowerPoint) and ability to be proficient in applicable databases, systems, and vendor software programs required
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports and professional business correspondence and procedure manuals
Ability to effectively present information and respond to moderately complex audit questions from management, internal and external stakeholders
Preferred
Certified Insurance Premium Auditor (CIPA) designation preferred
Benefits
Opportunity for Growth
Paid Time Off
Paid Holidays
Immediate Vesting of Retirement Savings + Company Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Hospital Indemnity Insurance
Long Term Disability Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program
Company
Berkshire Hathaway Homestate Companies - Workers Compensation Division
Financial Strength and Integrity With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast.
Funding
Current Stage
Late StageLeadership Team
Recent News
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