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Cook Solutions Group · 1 month ago

Business Development Manager - Commercial Accounts

Kent, WA

Full-time

Onsite

Mid Level

$85K/yr - $115K/yr

4+ years exp

Cook Solutions Group (CSG) is looking for a Full-Time Commercial Account Manager to join their sales team. The role involves driving quality commercial sales revenue, maintaining customer relationships, and collaborating with operations to ensure smooth processes from quoting to fulfillment.

ConsultingInformation TechnologySoftware

Responsibilities

Responsible for vetting current CSG commercial customers and potential commercial prospects following pre-defined guidelines to ensure quality, profitable commercial accounts

Prospects in the datacenter, large operations centers and multi-location space

Primary interface for customers/prospects with day-to-day projects including coordinating site surveys and providing detailed quotes with CAD/Scope when applicable

Works closely with other centers to utilize local resources to fulfill for customers

Product expert within all CSG commercial business lines and products

Assists in sales process with elevated technical conversations to help close sales

Responsible for being primary internal interface with engineering and project management to assure smooth, efficient quoting and installation

Proactive communications with net zero accounts and introduce reoccurring revenue service opportunities following account manager and product goals

Proactively manage existing accounts and listen for opportunities to introduce additional recurring revenue service opportunities as well as new product/service lines (i.e. CSG’s RemoteView Managed Services lines)

Responsible for updating CRM with latest correspondence for both customers and target prospects

Responsible for achieving Top Line Sales goal, Gross Margin goal, ROR goal, & RVMS goal while following company Sales and Operations Guidelines and Procedures

Responsible for working with technicians remotely to complete site surveys, gather information etc

Responsible for turning all quotes (service and installs) around within 48 hours with exception of large projects approved by GM or leadership

Utilize company sales materials in TEAMs. Follows CSG standards for customer facing material

Strives for collaboration between Sales and Operations team

Other duties required as needed

Qualification

Complex solution salesTechnical salesProduct knowledgeCRM proficiencyExceptional communication

Required

HS Diploma or GED equivalent required

Bachelor's or master's preferred

Four or more years related experience and/or training, or equivalent combination of education and experience

Two years of Complex solution sales Or Technical sales and/or installation experience

Must have sales experience or demonstrate ability to communicate features/benefits of technology in a complex environment utilizing exceptional communication skills

Must have or achieve/maintain detailed product knowledge