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Home Solutions · 1 month ago

Senior Business Operations Associate

Charlotte, NC

Full-time

Onsite

Mid, Senior Level

2+ years exp

Home Solutions is seeking a Senior Business Operations Associate to help identify, evaluate, and scale new growth opportunities. This role involves working directly with Senior Leadership to conduct research, optimize funnels, and translate insights into actionable strategies that drive measurable business impact.

Marketing & Advertising

No H1B

Responsibilities

Evaluate, test, and launch new channels to drive audience growth and incremental revenue

Maintain a sharp focus on P&L impact to ensure profitable expansion of initiatives in a non-budget-constrained environment

Work directly with senior leaders to prioritize and execute new channel expansion opportunities

Support continuous optimization of conversion funnels, from acquisition through engagement and retention

Monitor performance and financial metrics, making proactive recommendations to improve profitability and growth

Conduct profitability analyses on opportunity segments (e.g., keywords, bidding strategies, device targeting, geo-targets) to unlock growth

Frame ambiguous problems into clear hypotheses, conduct funnel and profitability analyses, and recommend actionable solutions

Partner with the team to hypothesize, test, and launch UX improvements across multiple website properties

Distill complex findings into concise memos, presentations, and discussions that drive executive decision-making

Seek opportunities to apply AI tools and approaches to enhance efficiency, deepen insights, and accelerate testing and execution

Serve as a trusted business partner to senior leadership, clearly communicating financial metrics, risks, and opportunities

Qualification

Analytical skillsDigital marketingProblem-solvingAI tools proficiencyCommunication skillsIntellectual curiositySelf-starterTeam collaboration

Required

Bachelor's degree with a strong track record of academic and professional achievement

2–4 years of experience in strategy, consulting, PE, business operations, or growth-focused roles

Exceptional problem-solving and analytical skills with the ability to leverage data to drive decisions

Deep intellectual curiosity and the drive to learn new concepts quickly—especially in digital marketing and growth

AI super-user and comfortable testing new LLMs and AI tools to create efficiencies and unlock opportunity

Excellent written and verbal communication skills; able to influence senior executives through clear, compelling insights

Ability to distill complex problems into actionable insights and decisive solutions

Comfortable prioritizing effectively in a fast-paced, evolving environment

Self-starter with intellectual curiosity and a competitive drive to seek out growth opportunities. You set a high bar for yourself and your team and are constantly pushing that bar higher in the pursuit of success

Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build the Team