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BHcare · 5 days ago

Shelter Advocate

Ansonia, CT

Full-time

Onsite

Entry, Mid Level

2+ years exp

BHcare is seeking a compassionate and dedicated Domestic Violence Shelter Advocate to support survivors of domestic violence in their safe house. The role involves providing direct support, crisis intervention, and facilitating community resource referrals to empower clients towards safety and independence.

Health CareMental HealthNon ProfitNursing and Residential Care

Responsibilities

Welcome new residents and their children, complete intakes, and provide orientation to the shelter

Offer crisis intervention, safety planning, and emotional support to survivors and their families

Provide individual support and referrals to community resources such as healthcare, education, and social services

Facilitate transportation for clients to medical appointments, school, shopping, and activities

Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met

Maintain a safe, clean, and supportive shelter environment

Assist clients with developing and following through on service plans to achieve safety and independence

Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism

Ensure all documentation is completed promptly and accurately

Qualification

Crisis interventionDomestic violence advocacyCertified domestic violence counselorMicrosoft 365 proficiencyBilingual (English/Spanish)Work with diverse clientsFirst Aid/CPR certificationAED certificationWritten communication

Required

In lieu of Bachelor's degree: Associates degree or college coursework equivalent (2 years) and 2 years work experience in human services; OR high school diploma and minimum of 4 years of experience in human services

Substitution of appropriate college training is allowed but subject to funder's approval

Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly

Strong Written Communication skills

Ability to work effectively with a diverse range of clients

Must be proficient in Microsoft 365

Must be able to navigate through electronic health records system (EHR)

Must have and maintain a valid driver's license

Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization's auto insurance plan

Must be able to obtain and maintain First Aid/CPR and AED certification

Compassionate, reliable, and committed to supporting survivors of domestic violence

Strong communication and crisis intervention skills

Ability to remain calm, empathetic, and professional in challenging situations

Comfortable collaborating with both clients and external providers

Must remain awake and alert during shifts