Total Filtration Services · 5 days ago
Account Manager
Pelham, AL
Full-time
Onsite
Entry, Mid Level
2+ years expTotal Filtration Services is the largest full line distributor of filtration products and services in North America. The Account Manager is responsible for managing client relationships, ensuring service excellence, and coordinating operational activities related to onsite inventory and filter maintenance.
Manufacturing
Responsibilities
Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction and retention
Complete service reporting for:
Onsite inventory levels
Filter differential pressures
Filter orders and usage tracking
Coordinate weekend filter changeouts with customers and contractors, ensuring timely execution and compliance with safety standards
Monitor and manage inventory to prevent shortages and maintain optimal stock levels
Prepare and deliver regular performance reports to customers and internal stakeholders
Identify opportunities for process improvements and cost savings for clients
Collaborate with internal teams to resolve issues promptly and maintain service quality
Qualification
Required
high school diploma or equivalent required
2+ years of experience in account management, customer service, or operations
Strong communication and organizational skills
Ability to manage multiple priorities and work in a fast-paced environment
High technical aptitude
Customer-focused mindset with problem-solving abilities
Proficiency in MS Office Suite and CRM tools
Ability to work flexible hours, including weekends when required
Daily local travel; one overnight per week minimum – company vehicle provided
Preferred
Bachelor's degree preferred
Knowledge of filtration systems and inventory management is a plus
Benefits
Medical, Dental and Vision insurance (among other plans)
Competitive 401(k) matching program
Career growth opportunities
Employee referral program
Paid time off and holidays
Parental leave
Company
Total Filtration Services
Total Filtration Services is a wholesale company that offers filtration products and services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase