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Stryker · 1 month ago

Supervisor, Installation - Tampa/Orlando FL

Orlando, Florida

Full-time

Onsite

Entry, Mid Level

2+ years exp

Stryker is a leading medical technology company, and they are seeking a Supervisor for their Installation team. The role involves supervising team members in installation planning, execution, and quality assurance while ensuring compliance with standards and enhancing team performance.

BiotechnologyHealth CareLife ScienceMedicalMedical Device

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Responsible for daily assignment, prioritization, and supervision of Installation tasks. Directs Integration Specialist(s) to meet assigned goals using established guidelines, procedures, and policies. May supervise work details of outside contractors and ensure quality system requirements are met

Trains Integration Specialist(s) in the installation of all surgical light suspension systems, surgical booms, video integration systems and associated cabling to deliver appropriate video signals as well as installation of ancillary equipment (room cameras, video monitors, etc.) in accordance with standards

Drives functional capability within team to ensure all team members are trained to all products. Monitors and Documents Integration Specialist(s) proficiency. Facilitates on-going training as required

Provides support to Integration Manager on planning, scheduling, and resource allocation for Installation projects

Recruits, hires, onboards, and develops Installation competencies of Integration Specialist(s)

Ensures direct reports provide accurate records of equipment installation and associated activities. Provides information to produce regular reports using dashboards and metrics to measure team performance, activity, and headcount to create trends that can drive improvement opportunities

Responsible for the quality of the installation. Performs pre-installation site visits and quality audits of installation projects when required

Ensures team compliance with installation and integration documentation procedures and standards. Ensures on time completion of SLMS assignments and associated compliance training for Integration Specialists

Manages functional direct reports with talent offense and providing feedback to develop team to reach their max potential. Facilitates an environment through diverse thought and works alongside the team to develop creative paths forward to capitalize on strengths

Participates in the design of key performance objectives for employees in alignment with the business mission and strategy

Collaborates with counterparts in other regions to identify gaps with current processes and systems within the function and proposes solutions

Assists other departments in the development and improvement of products and processes; this may include preparation/update of documentation and formal presentation of technical data to management and/or peers

Seeks out areas of opportunity to cross train resources in other functional areas to ensure optimal functional coverage

Demonstrated ability train others to interpret, understand, and install equipment according to complex wire diagrams and CAD drawings. Demonstrated ability train others to understand infrastructure, electrical, and network requirements of installable equipment. Partners with internal project team to communicate these expectations with customers and contractors and facilitates solutions. Understands Internet Protocol (IP) and computer networking requirements related to Stryker integration products

Drives implementation of identical installation and integration practices at different locations in order to ensure consistency and serviceability

Responds to internal and external customers inquiries and request for service. Ensures effective communication with customers regarding the status of their project and provides clear and timely updates on project progress. Effectively builds relationships with internal and external business partners to provide outstanding customer service experience. Communicates lessons learned and proactively provides feedback to cross-functional partners to improve business processes

Ensures team compliance with procedures, policies, and standards regarding travel booking and expense reporting procedures and standards. Evaluates team on a consistent basis to drive efficiency and set clear expectations of how

Adheres to all safety policies and standards as dictated by customer facilities and by Stryker

Completes training to ensure proper PPE is utilized during execution of job responsibilities

Advocates the importance of safe work practices

Must be able to travel to 50-75% support team and projects in the field

Utilizes the following software applications in execution of job responsibilities: Salesforce, Agile, Workday, Concur, Compliance Wire

Qualification

Installation planningTeam supervisionTechnical trainingStryker product knowledgeCustomer serviceCable managementSchematic interpretationProject managementAnalytical skillsMicrosoft OfficeHand tool operationLeadership skillsInterpersonal skillsCommunication skillsProblem solving

Required

Responsible for the direct supervision of team members and team performance in the areas of: installation planning and execution, installation quality, timely and accurate reporting, new hire training, team building, employee engagement, capacity and customer support coordination

Adheres to quality standards and policy to ensure team executes efficient and effective installations while engaging the customer and maximizing profitability

Supervise 10-15 employees

Responsible for daily assignment, prioritization, and supervision of Installation tasks

Directs Integration Specialist(s) to meet assigned goals using established guidelines, procedures, and policies

May supervise work details of outside contractors and ensure quality system requirements are met

Trains Integration Specialist(s) in the installation of all surgical light suspension systems, surgical booms, video integration systems and associated cabling

Drives functional capability within team to ensure all team members are trained to all products

Monitors and Documents Integration Specialist(s) proficiency

Facilitates on-going training as required

Provides support to Integration Manager on planning, scheduling, and resource allocation for Installation projects

Recruits, hires, onboards, and develops Installation competencies of Integration Specialist(s)

Ensures direct reports provide accurate records of equipment installation and associated activities

Provides information to produce regular reports using dashboards and metrics to measure team performance, activity, and headcount to create trends that can drive improvement opportunities

Responsible for the quality of the installation

Performs pre-installation site visits and quality audits of installation projects when required

Ensures team compliance with installation and integration documentation procedures and standards

Ensures on time completion of SLMS assignments and associated compliance training for Integration Specialists

Manages functional direct reports with talent offense and providing feedback to develop team to reach their max potential

Facilitates an environment through diverse thought and works alongside the team to develop creative paths forward to capitalize on strengths

Participates in the design of key performance objectives for employees in alignment with the business mission and strategy

Collaborates with counterparts in other regions to identify gaps with current processes and systems within the function and proposes solutions

Assists other departments in the development and improvement of products and processes

Seeks out areas of opportunity to cross train resources in other functional areas to ensure optimal functional coverage

Demonstrated ability train others to interpret, understand, and install equipment according to complex wire diagrams and CAD drawings

Demonstrated ability train others to understand infrastructure, electrical, and network requirements of installable equipment

Partners with internal project team to communicate these expectations with customers and contractors and facilitates solutions

Understands Internet Protocol (IP) and computer networking requirements related to Stryker integration products

Drives implementation of identical installation and integration practices at different locations in order to ensure consistency and serviceability

Responds to internal and external customers inquiries and request for service

Ensures effective communication with customers regarding the status of their project and provides clear and timely updates on project progress

Effectively builds relationships with internal and external business partners to provide outstanding customer service experience

Communicates lessons learned and proactively provides feedback to cross-functional partners to improve business processes

Ensures team compliance with procedures, policies, and standards regarding travel booking and expense reporting procedures and standards

Evaluates team on a consistent basis to drive efficiency and set clear expectations of how

Adheres to all safety policies and standards as dictated by customer facilities and by Stryker

Completes training to ensure proper PPE is utilized during execution of job responsibilities

Advocates the importance of safe work practices

Must be able to travel to 50-75% support team and projects in the field

Utilizes the following software applications in execution of job responsibilities: Salesforce, Agile, Workday, Concur, Compliance Wire

Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects

Must be able to utilize equipment including ladders, chain hoists, material lifts, and pallet jacks

Must be able to climb ladders, work within confined spaces, and above ceiling

Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity

Must be able to communicate effectively with intrapersonal communication skills

Must be able to communicate effectively via cell phone, text, and email

Must be able to travel via commercial airline

Must maintain state issued Driver's License and be able to safely operate a motor vehicle

Ability to work with large pieces of construction and medical equipment

Work as an integral part of a team

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Must be able to work in a fast-paced, independent environment and exercise good judgment

Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment

Must be able to locate, comprehend, and follow detailed installation instructions and procedures

Has ability to explain clearly to onsite trades (electricians, plumbers, general contractors) or vendors

Must be able to identify issues outside of scope of project and communicate following appropriate escalation pathways

Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.)

Must be able to generate and explain detailed forecasts, guidelines and procedures

Must be able to follow and explain detailed installation instruction and inspection procedures

Must be able to complete detailed documentation accurately

Must be able analyze projects, determine priorities, and make decisions

Ability to think critically to resolve project roadblocks pertaining to environmental or infrastructure challenges within the appropriate guidelines and safety standards

Must be able to be a part of the solution process

Ability to interact appropriately with a variety of individuals including customers and internal partners

Ability to read, navigate, and comprehend installation and technical manuals and project documents with acute attention to detail

Proficient with Microsoft Office Suite

2 –3 years related technical experience (telecom, video/audio system installation, electrical/construction, medical device, hospital biomed) or Stryker installation experience

Prior experience supervising and leading individuals and teams desirable

Demonstrated ability to install majority of Stryker Communications Products

Excellent cable management and connection techniques

Experience with interpreting schematics diagrams

Experience with large-scale integration techniques

Remains current on professional certifications (e.g. OSHA.) and Stryker SLMS training

Able to fulfill credentialing requirements for Customer Site and Hospital access

Must be able to communicate with large groups of people

Excellent Leadership, Organization, and Analytical skills

Excellent Interpersonal and Communication skills

Excellent problem solving skills

Demonstrates a professional work ethic and attitude

Intermediate PC skills and appropriate application skills

Excellent written and verbal communication skills

Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, hammer, wrenches, strippers, crimpers, etc.), power tools, and test equipment (e.g. data loggers, strip recorders, micrometers, voltmeters, waveform/vectorsopes, etc.)

Bachelor's degree (B. S or B.A) preferred but not required

2-3 years technical experience or comparable skills set

Company

Stryker

Glassdoor4.1

Stryker is a medical technology company that offers products and services in orthopaedics.

Founded in 1941

Kalamazoo, Michigan, USA

10001+ employees

http://www.stryker.com/en-us/index.htm

H1B Sponsorship

Stryker has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (105)

2024 (76)

2023 (63)

2022 (78)

2021 (57)

2020 (77)