Uniphore · 5 days ago
Principle/Lead Forward Deployed Engineer
Palo Alto, CA
Full-time
Onsite
Lead/Staff
$226K/yr - $311K/yr
10+ years expUniphore is one of the largest B2B AI-native companies, designed for the enterprise. The role of Principle/Lead Forward Deployed Engineer involves leading multi-customer engagements and architecting AI solutions for large enterprises while mentoring teams and driving innovation.
Agentic AIArtificial Intelligence (AI)Computer VisionEnterprise SoftwareGenerative AIMachine Learning
Responsibilities
Own Multi-Customer Engagements: Lead e2e solution development for multiple high-stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale
Enterprise Architecture Leadership: Architect and validate Agentic AI solutions for large, complex enterprises across multiple industry verticals, ensuring robustness, scalability, security, and compliance
Team Leadership & Mentoring: Help build and guide cross-functional Forward Deployed Engineering teams; coach senior/junior engineers, and cultivate a culture of excellence, collaboration, and innovation
Strategic Customer Partnership: Serve as principal AI solution design partner and trusted consultant to senior customer stakeholders; translate ambiguous needs into actionable engineering and business outcomes
Solution Design Standards: Develop and champion technical best practices, reusable frameworks, and asset libraries to accelerate high-quality solution deployment
Innovation Ownership: Drive ongoing innovation, leveraging deep expertise in RAG, multi-agent orchestration, retrieval optimizations, SLM finetuning and enterprise AI architecture
Continuous Improvement: As needed, lead post-delivery optimization and adoption, establishing feedback loops from customers to product/platform teams and driving continuous improvement
Product & Engineering Partnership & Innovation: Partner with Product and Platform Engineering teams to provide structured feedback on functional and non functional gaps, customer requirements and pain points. Work with these teams or co-develop or accelerate critical platform extensions and enhancements for customers
Best Practices, Playbooks & Whitepapers: Draft and publish best practices, playbooks, whitepapers and blog posts on Enterprise Agentic AI Innovations, Design, Optimization and Operations
Industry Evangelism: Represent Uniphore in industry events, thought leadership forums, and strategic technical partnerships
Governance and Auditable AI: Set standards for observability, monitoring, and robust telemetry across customer solutions to ensure trustworthy and auditable AI agents
Qualification
Required
10+ years relevant experience in enterprise tech, B2B, or AI/technology consulting; proven ability leading complex engineering engagements and technical teams
Prior track record leading or working with Forward Deployed Engineering teams and scaling solution delivery in dynamic, client-facing environments
Mastery of AI solution architecture (multi-agent, RAG, SLM, LLM, multi-modal), enterprise integration patterns, data engineering and full-stack engineering across modern frameworks and cloud/devops environments
Significant experience designing and delivering solutions for enterprise AI in multiple domains or verticals
Exceptional communication and influencing skills with senior customers and internal stakeholders; able to balance technical rigor and business priorities
BS/MS/PhD in Computer Science, Data Science, or related discipline
Preferred
Advanced understanding of regulatory and compliance requirements for AI in business settings
Experience establishing engineering processes, quality standards, and best practices across distributed teams
Thought leadership in the AI agentic ecosystem or published work/contributions to OpenAI, LangChain/LangGraph, RAG/Knowledge Graph communities
Full-stack engineering skills: SQL, Data Engineering, Python/Go/Java/Javascript, RAG, Vector databases, Retrieval Optimizations, SLM/LLM Fine-tuning, GPU/Infra Trends, Prompt Engineering, Agent and Agentic systems design and development
Exposure to platform and product engineering and strategy is a plus
Benefits
Annual incentive opportunity based on target achievement
Pre-IPO stock options
Benefits including medical, dental, vision, 401(k) with a match
Generous paid time off
Paid holidays
Paid day off for your birthday
Other paid leave policies to support employees through all phases of life
Company
Uniphore
Uniphore is a business-software company that provides a secure AI platform that deploys agentic AI across every enterprise function.
501-1000 employees
H1B Sponsorship
Uniphore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (5)
2023 (5)
2022 (11)
Funding
Current Stage
Late StageTotal Funding
$880.88MKey Investors
New Enterprise AssociatesSorenson CapitalMarch Capital
2025-10-22Series F· $260M
2022-01-28Series E· $400M
2021-03-26Series D· $140M
Leadership Team
Ravi Saraogi
Co-Founder and President (APAC)
Balaji Raghavan
Chief Technology Officer
Recent News
2025-12-28
thesaasnews.com
2025-11-15
Company data provided by crunchbase