Applied Industrial Technologies · 5 days ago
Inside Sales Representative
Dallas, TX
Full-time
Onsite
Entry Level
1+ years expApplied Industrial Technologies is a leading process flow control company. They are seeking an Inside Sales Representative to establish and expand relationships with customers, providing solutions to meet their process flow control and instrumentation needs while ensuring customer satisfaction and retention.
Wholesale
Responsibilities
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment
Maintains responsibility of orders from quotation to collection:
Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software
Responds to customer inquiries
Processes customers’ orders and send order acknowledgements
Review customer purchase orders for special conditions/documentation
Checks availability and verifies ship dates
Increases order size by suggesting related items, explaining features, and checking customer’s buying history
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner
Locates product and creates purchase orders
Follows-up with vendors to ensure timely delivery
Negotiates pricing and delivery with vendors when necessary
Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels
Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.)
Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date
Other duties as assigned by Management
Qualification
Required
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment
Maintains responsibility of orders from quotation to collection
Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software
Responds to customer inquiries
Processes customers' orders and send order acknowledgements
Review customer purchase orders for special conditions/documentation
Checks availability and verifies ship dates
Increases order size by suggesting related items, explaining features, and checking customer's buying history
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner
Locates product and creates purchase orders
Follows-up with vendors to ensure timely delivery
Negotiates pricing and delivery with vendors when necessary
Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels
Communicates effectively and participates positively as a member of the Branch/Division inside sales team
Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date
Other duties as assigned by Management
Preferred
Bachelor's Degree preferred
1-3+ years' experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service/Application Engineer role with an Industrial Distributor a plus
Benefits
401K with company match
Insurance
Time off
Employee assistance
Tuition reimbursement
Company
Applied Industrial Technologies
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
David Wells
VP - CFO & Treasurer
Kelly Massee
Business Partner
Company data provided by crunchbase