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Sonova Group · 2 days ago

Account Manager - Upstate NY (Albany Region)

New York, United States

Full-time

Onsite

Mid Level

$95K/yr - $115K/yr

Sonova Group is seeking an Account Manager to represent their brand in the Albany region. The role involves cultivating customer partnerships, driving sales growth, and ensuring the adoption of hearing technology through exceptional customer experiences and collaboration with cross-functional teams.

Medical Device

Responsibilities

Drive sales growth across the territory through regular customer visits, new-business development, and strategic territory planning

Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption

Build and maintain strong, consultative relationships with customers while providing tailored product and business solutions

Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities

Onboard new accounts effectively, including needs analysis, training, and establishing long-term success plans

Ensure accurate documentation of customer interactions in CRM systems and full compliance with internal processes and regulatory requirements

Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events

Qualification

Hearing-instrument technologyConsultative sellingCRM systemsMicrosoft OfficeHearing healthcare experienceCuriosityResilienceCommunication skillsPresentation skillsAdaptability

Required

Bachelor's degree required

Knowledge of hearing-instrument technology and clinical practices, with experience assisting patients independently

Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships

Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data-driven planning

Highly accountable, action-oriented, competitive, and resilient with a strong drive for results

Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova