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GM Financial · 2 days ago

Protection Account Manager - Finance and Insurance/Sales

United States

Full-time

Remote

New Grad, Entry Level

$75K/yr - $75K/yr

GM Financial is the captive finance arm of General Motors, focusing on branded vehicle protection product sales. The Protection Account Manager will participate in a developmental program to prepare for a territory assignment, providing training and support to GM dealerships to enhance product sales and customer satisfaction.

Finance

Comp. & Benefits

Hiring Manager

Robyn Bairrington

Responsibilities

Perform in-dealership one-on-one training and menu selling demonstrations

Model and refine GM Financial F&I sales process with dealer and customers to increase effectiveness, compliance, and demonstrate profit potential and customer satisfaction

Provide guidance on effective turnover processes between Sales and F&I, customer interview, menu presentation, and closing techniques

Demonstrate best practices of available reporting tools and dealer-facing systems (without working in dealer systems, printing documents, or customer signatures)

Utilize the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication

Participate in new account acquisition process activities

Communicate updates and opportunities using the internal CRM system and directly to Regional Sales Manager

Analyze dealer-specific data using reporting tools and take appropriate action

Work to resolve dealership issues related to billing, systems, contracts in transit, etc

Identify and resolve dealer issues presenting excessive risk to GM Financial

Qualification

Automotive dealership experienceIn-dealership F&I experienceSalesforce.com knowledgeB2B sales experienceConsultative sales skillsRelationship buildingCommunication skillsProblem-solving skills