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HID · 2 days ago

Quality Engineer

Eden Prairie, MN

Full-time

Onsite

Entry, Mid Level

$68K/yr - $80K/yr

1+ years exp

HID is a high-tech software company headquartered in Austin, TX, focused on providing trusted identities for people, places, and things. The Quality Engineer will ensure the quality of products, manage supplier quality, oversee manufacturing operations, and address feature requests, all while collaborating with internal stakeholders and utilizing quality assurance methodologies.

GovernmentInformation ServicesSecurity

H1B Sponsor Likely

Hiring Manager

Thu Dang

Responsibilities

Overseeing the global triage and escalation of emerging issues, collaborating with key stakeholders to review, contain, conduct failure analysis, identify root causes, implement corrective actions, and validate their effectiveness to prevent recurrence

Owning and acting as the voice of customer by collaborating with key internal stakeholders to address unresolved issues related to manufacturing operations, supplier quality, product quality, delivered quality, and feature requests

Supporting new product development to ensure safe and effective products by robustly complying with design controls and company policies

Assisting the category manager in quarterly business reviews to report supplier performance and ensure corrective actions are implemented

Conducting supplier quality sustainability audits specific to the secure issuance business unit

Performing in-process inspections on finished products at suppliers/contract manufacturers according to HID product drawings, and record results. Communicating discrepancies for root cause analysis and corrective actions

Utilizing quality assurance tools to test, track, analyze, and report on materials, processes, and products

Collecting data and developing documentation for continuous process improvement

Generating reports on issues identified during quality assurance activities and providing recommendations for improvements

Assisting with quality planning functions, including Quality Management Systems and audits

Managing corrective action requests (CAR) and preventive action request for external and internal product and process quality issues

Managing relevant Key Performance Indicators (KPIs), such as Cost of Poor Quality (COPQ), Return Material Authorization (RMA), Material Review Board (MRB), Delivered Quality, and Corrective and Preventive Action (CAPA)

Assisting in conducting quality training and actively participating in continuous improvement, preventive, and corrective action programs

Promoting preferred techniques for continuous improvement, such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA)

Leading ISO 9001 internal/external audits for quality management as needed

Ensuring processes related to quality team are consistent w/ ISO documented procedures

Qualification

Quality Engineering toolsLean Manufacturing techniquesISO 9001 20158D problem-solvingFMEASix-SigmaAnalytical skillsCritical thinkingCommunication skillsProblem-solving skillsProject management

Required

Associate / Bachelor's / Master's degree or equivalent technical school education in related field or equivalent combination of education and experience

1-3 years of direct Quality Engineering experience required

Must understand Quality Engineering tools and methodologies. (FMEA, 8D, Cause & Effect Diagram (fishbone), control plans, SPC, Six-Sigma, Poka-Yoke, 5 WHYS, DMAIC, PDCA, and MSA)

Must be familiar with ISO 9001:2015 standard

Candidate should possess a basic knowledge of electronics design principals and electronics manufacturing processes

Must possess strong analytical, critical thinking, communication and problem-solving skills

Must be able to lead cross-functional problem-solving teams

Must be able to work as part of both internal (within HID) and external (customer's) team

Ability to quickly engage in situations, assess alternative courses of action, anticipate issues and implement programs and tactics to drive effective change to customers

Ability to work with minimal supervision

Excellent project management skills

Preferred

Hands-on experience with Lean Manufacturing techniques strongly desired

Benefits

Competitive salary and rewards package

Competitive benefits and annual leave offering, allowing for work-life balance

A vibrant, welcoming & inclusive culture

Extensive career development opportunities and resources to maximize your potential

Company

HID

Glassdoor3.7

HID powers the trusted identities of the world's people, places and things.

Founded in 1991

Irvine, California, USA

1001-5000 employees

http://www.hidglobal.com

H1B Sponsorship

HID has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (17)

2024 (6)

2023 (9)

2022 (25)

2021 (19)

2020 (7)