Adventist Health Portland · 1 month ago
Supervisor, Patient Financial Services
United States
Full-time
Remote
Senior Level
5+ years expAdventist Health Portland is a faith-based nonprofit integrated health system serving various communities. The Supervisor of Patient Financial Services oversees all functions within the department, providing technical leadership and ensuring compliance with regulatory agencies while managing departmental goals and staff activities.
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Responsibilities
Manages daily operations of patient financial services department
Provides supervision and direction to patient financial services department staff
Ensures compliance with Joint Commission, federal, state and other regulatory agencies related to patient financial services
Supervises service-specific accounts receivable functions
Monitors key performance metrics and drives performance to meet organizational benchmarks
Reviews and approves all adjustments, bad debt or outside agency assignment placements and refunds to accounts according to authority level
Owns escalation points as reported by team and patient office
Conducts performance reviews and provides input on direct reports for human resource decisions such as hiring, promotions and disciplinary actions
Participates in the development of employees
Delegates the work appropriately, provides clear expectations and follows up to ensure progress and overcome roadblocks
Identifies associates and team priorities based on business direction and adjusts when needed
Leads by example and shares knowledge and experiences with associates and team
Models a respectful work environment, creates accountability and recognizes accomplishments
Provides timely feedback to encourage success and connects opportunities for associates’ development
Identifies top talent to achieve the desired results
Promotes and builds a diverse yet cohesive team to accomplish objectives and aligns associates' skills to fill gaps
Performs other job-related duties as assigned
Qualification
Required
Bachelor's Degree or equivalent combination of education/related experience
Preferred
Master's Degree
Five years' patient financial services or medical revenue cycle department experience
Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association
Company
Adventist Health Portland
Adventist Health Portland is a health care system consisting of a 302-bed medical center, 27 medical clinics and home care and hospice services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cheri Hill
Executive Assistant to Chief Executive Officer
Diana Erdmann
Patient Care Executive / Chief Nursing Officer
Recent News
The Business Journal
2025-08-06
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