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Prudential Financial · 3 days ago

Lead Business Analyst

Newark, NJ

Full-time

Hybrid

Mid, Senior Level

$119K/yr - $177K/yr

6+ years exp

Prudential Financial is a global leader in financial services committed to helping individuals and institutions grow and protect their wealth. The Lead Business Analyst will support the strategic vision and execution of Prudential.com by translating business needs into actionable user stories and collaborating with cross-functional teams to enhance digital experiences.

Asset ManagementFinanceFinancial ExchangesFinancial ServicesHealth CareInsuranceRetirement

H1B Sponsor Likely

Responsibilities

Lead requirements gathering through interviews, workshops, surveys, and analysis of business processes and systems

Translate business needs into clear, concise, and actionable user stories, functional specifications, and acceptance criteria

Manage changes to requirements throughout the product lifecycle, ensuring transparency and alignment

Create documentation to support solution design and stakeholder alignment

Partner with the Product Owner to manage and prioritize the product backlog, ensuring high-value items are addressed first

Coordinate with cross-functional teams to support the implementation of new web platform capabilities and feature enhancements to ensure they are production-ready

Coordinate requests for analytics tagging, ADA defect remediation, and content authoring, ensuring timely execution and alignment with platform standards

Support recurring production releases, including end-to-end testing, and user acceptance testing (UAT)

Support the exploration and implementation of AI-driven features to enhance personalization, customer support, and operational efficiency

Define and track key performance indicators (KPIs) to measure success and inform future iterations

Provide documentation to ensure successful adoption and operational support of web platform capabilities

Qualification

Business analysisSAFe Agile methodologiesUser stories managementDigital product teamsWeb platforms experienceAnalytical skillsStakeholder managementDigital innovationContinuous improvementAdobe Experience ManagerMiroFigmaJiraConfluenceAdobe AnalyticsCommunication skillsProblem-solving skills

Required

6–8 years of experience in business analysis, preferably within digital product teams and Agile environments

Proven ability to write and manage user stories and acceptance criteria in collaboration with Product Owners and Scrum teams

Strong understanding of SAFe Agile methodologies and experience working in cross-functional teams

Experience supporting large-scale web platforms and CMS-enabled digital experiences (e.g., Adobe Experience Manager)

Familiarity with coordinating tagging, accessibility, and content workflows across digital teams

Excellent analytical and problem-solving skills with a customer-centric mindset

Strong communication and stakeholder management skills, with the ability to influence and drive alignment across teams

Preferred

Familiarity with tools such as Miro, Figma, Jira, Confluence, and Adobe Analytics is a plus

Passion for digital innovation, continuous improvement, and delivering exceptional customer experiences

Benefits

Market competitive base salaries, with a yearly bonus potential at every level.

Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

401(k) plan with company match (up to 4%).

Company-funded pension plan.

Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Company

Prudential Financial

Prudential Financial specializes in the fields of investment management, life insurance, and retirement benefits. It is a sub-organization of Prudential Financial.

Founded in 1875

Newark, New Jersey, USA

10001+ employees

http://www.prudential.com

H1B Sponsorship

Prudential Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)