Channel Account Specialist jobs in United States
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RAM Mounts · 1 month ago

Channel Account Specialist

positionSeattle, WA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$30/hr - $35/hr

National Products Inc., the creator of RAM® Mounts, is a leader in premium mounting solutions for high-vibration environments. The Channel Account Specialist will support and grow the global network of partners by maintaining relationships, driving sales through account management, and collaborating with internal teams to optimize product visibility.

Consumer GoodsHardware

Responsibilities

Maintain and grow relationships with assigned accounts
Serve as the main point of contact for partner inquiries, order updates, and program support
Support partner onboarding, training, and education on new products or initiatives
Collaborate with the Sales Manager, Account Managers, and Business Development Managers to execute channel growth strategies and sales programs
Identify opportunities for upselling and cross-selling within existing partner accounts
Manage partner communications for product trainings, new product launches, and operational updates
Work closely with internal teams (sales, marketing, engineering, and operations) to ensure smooth issue resolution
Monitor account activity and performance, ensuring accurate data entry into Salesforce
Support compliance with partner program requirements, including pricing and reporting
Stay informed on partner business models, sales channels, and market trends
Provide feedback to internal teams on competitive activity, partner needs, and opportunities for improvement
Track and analyze partner performance metrics. Develop and present insights on trends, opportunities, and risks to leadership and the sales team
Champion the partner and end-customer experience by ensuring clear communication, rapid issue resolution, and consistent follow-up. Collaborate with internal teams to address feedback and enhance satisfaction

Qualification

B2B channel managementCRM systemsSalesforceMicrosoft Office SuiteTechnical product knowledgeRelationship-buildingCommunication skillsOrganizational skillsTime managementCross-department collaboration

Required

Strong relationship-building and communication skills, with a customer-first mindset
Demonstrated ability to manage multiple accounts with attention to detail and accuracy
Experience supporting or managing B2B channel relationships (distributors, resellers, or OEMs)
Excellent organizational and time management skills in a fast-paced environment
Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite
Comfortable understanding and explaining technical products or mounting solutions
Proven ability to collaborate effectively across departments

Benefits

Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to three weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts

Company

RAM Mounts

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RAM Mounts is a consumer goods company that provides mobile mounting equipment and docking stations.
dateFounded in 1995
location
Seattle, Washington, USA
people-size201-500 employees
web-link
http://rammount.com

Funding

Current Stage
Growth Stage

Leadership Team

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Jeffrey Carnevali
Pres./CEO
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Ashley Swearingen
Marketing Manager - Events & Strategic Partnerships
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Recent News

PR Newswire
Siyata Mobile and RAM® Mounts Partner to Launch Innovative In-Vehicle Solutions for Push-to-Talk Handsets
2025-07-24
PR Newswire
RAM® Mounts Expands U.S. Manufacturing with New Building in Kelso, WA
2025-03-13
Google Patent
Docking sleeve with electrical adapter
2025-02-16
Company data provided by crunchbase