Waystar · 1 day ago
Technical Solutions Strategist
Atlanta, GA
Full-time
Onsite
Mid Level
4+ years expWaystar is a healthcare payments platform that helps providers simplify healthcare payments and improve financial results. The Technical Solutions Strategist is responsible for the technical implementation of the Patient Financial Care solution, collaborating with various stakeholders to ensure successful product development and client satisfaction.
FinanceHealth CarePaymentsSoftware
Responsibilities
Translating client business objectives into holistic technical solutions, keeping in mind the change management and organization strategies in mind
Developing innovative answers to complex business and IT challenges for Revenue Cycle Teams
Identifying the current and future business processes for client implementations and post live optimizations
Creating, analyzing and validating detailed functional specifications
Leveraging data and product solutions to determine how clients can achieve new opportunities with Waystar
Understanding and facilitating the needs and negotiation of requirements among multiple stakeholders
Recommending changes to client data structure or files to increase adoption of Waystar products for their staff and patients
Working with development teams to review all required documentation, feedback, and ensure all issues related to the client requirements are resolved in a timely manner
Configuring data file extracts that meet the client’s reporting requirements and automate their internal workflows
Building and designing patient statements utilizing the client’s available data to increase patient satisfaction and engagement
Executing acceptance testing of requirements and analyzing results prior to rolling out to clients and their patients
Preparing and delivering presentations for client stakeholders on solution options
Translating technical issues and troubleshooting into a client friendly format
Identifying discrepancies and inconsistencies in available information and escalating these gaps to internal and external teams, where necessary
Effectively prioritizing and managing multiple clients and tasks at one time
Further develop and maintain: Overall understanding of all Waystar products and best practices
Understanding of the systems we exchange data with and the technical setup of how these systems function and work with our products
A clear understanding of healthcare revenue cycle, particularly focused on patient billing and payments
Qualification
Required
At least 4 years working with healthcare information systems or other complex integrated information systems
Bachelor's degree or equivalent experience
Clear and effective communicator with excellent verbal and written skills
Ability to understand complex technical processes
Ability to work in a high functioning results driven team
Ability to talk knowledgably to technical resources with a full technical understanding of how the data exchanged will impact the solution outcome
Ability to multitask and perform well under pressure in a heavy volume environment
Strong time management, analytical skills, and troubleshooting skills
General understanding of how to read data files and data specifications
Experience working with file exports, acceptance testing, and data mapping
Experience reading and/or working with coding languages (HTML, golang, YAML)
Experience with product implementation
Exceptional client service skills
Benefits
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Company
Waystar
Waystar is a technology platform that provides healthcare revenue cycle management solutions.
1001-5000 employees
H1B Sponsorship
Waystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.12B2025-09-11Post Ipo Secondary· $709.2M
2025-05-13Post Ipo Secondary· $557M
2025-02-20Post Ipo Equity· $800M
Leadership Team
Steven M. Oreskovich
Chief Financial Officer
Ryan Ayres
VP Sales - Health Systems and Hospitals - Western Region
Recent News
2025-12-29
2025-11-01
Company data provided by crunchbase